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website not showing correctly after update

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  • Author
    Posts
    • September 20, 2023 at 11:18 AM #933006
      evipa5
      Participant

      Hello, I am having difficulties when I update my website. everything is changed and is not showing as should be.

    • September 21, 2023 at 9:24 AM #933226
      Daisy
      Keymaster

      Hi evipa5,

      With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.

      Note: 

       

      Yours Sincerely,

      Daisy

      ———-

      ThimPress Support Team

    • September 21, 2023 at 4:24 PM #933337
      evipa5
      Participant
      This reply has been marked as private.
    • September 22, 2023 at 3:09 PM #933549
      Daisy
      Keymaster

      Dear evipa5,

      You can see in the WordPress error message that the error is in the Woocommerce plugin https://prnt.sc/SfW5Qg56O6ak. Please contact Woocommerce for support.

      Best regards,

      Daisy

       

    • October 3, 2023 at 5:06 PM #935278
      evipa5
      Participant
      This reply has been marked as private.
    • October 4, 2023 at 3:56 PM #935538
      Daisy
      Keymaster

      Hi evipa5,

      With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.

      Note: 

       

      Yours Sincerely,

      Daisy

      ———-

      ThimPress Support Team

    • October 5, 2023 at 4:13 AM #935726
      evipa5
      Participant
      This reply has been marked as private.
    • October 5, 2023 at 4:50 PM #935949
      Daisy
      Keymaster

      Dear evipa5,

      Can I update the theme to check?

      Sincerely

      ======================

      ThimPress support team

      Daisy

    • October 7, 2023 at 3:36 AM #936277
      evipa5
      Participant

      Yes please.

      Did you deal with all 3 problems I sent you?
      the one with the login in my site is creating difficulties for my users to sign in. they get a message of not responding to the math problem correctly.

    • October 7, 2023 at 4:53 PM #936406
      Daisy
      Keymaster

      Hi evipa5,

      I assigned this issue to our developer and will give you a solution asap.

      Best Regards,

      Daisy

    • October 8, 2023 at 4:14 PM #936483
      evipa5
      Participant
      This reply has been marked as private.
    • October 9, 2023 at 1:04 AM #936502
      evipa5
      Participant
      This reply has been marked as private.
    • October 9, 2023 at 3:00 PM #936618
      Daisy
      Keymaster

      Hi evipa5,

      We have fixed your issue on your website. Please check again.

      If your issue is resolved, please tell us so that we can close this topic.

      Sincerely

      ==============

      Thimpress Support

      Daisy

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