I can’t enable Woocommerce
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AuthorPosts
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April 16, 2021 at 8:06 PM #738480Martina PolimeniParticipant
Hi, I’ve just bought Woocommers add-on for Learnpress and if I try to enable Woocommerce I see this message. I’ve already disabled Paypal payment from the generale Learnpress settings, but nothing. Can you help me?
Transaction can be done by WooCommerce account if other payment gateways are not available
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April 18, 2021 at 11:39 AM #738695JuliaKeymaster
Hi Martina Polimeni,
Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.
And please backup your website before we do anything on your website.
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Yours Sincerely,
Phuong Ngoc
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April 19, 2021 at 9:36 PM #739112Martina PolimeniParticipant
Ok. I can’t do the backup.. It’s the first time for me, can you tell how can I do it?
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April 20, 2021 at 2:22 PM #739337JuliaKeymaster
Hi Martina Polimeni,
Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.
And please backup your website before we do anything on your website.
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Yours Sincerely,
Phuong Ngoc
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April 22, 2021 at 11:51 PM #740116Martina PolimeniParticipant
PLEASE READ MY MESSAGE BEFORE COPY AND PASTE YOUR PREVIOUS ANSWER. THANK YOU
Ok. I can’t do the backup.. It’s the first time for me, can you tell how can I do it?
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April 23, 2021 at 5:01 PM #740380JuliaKeymaster
Dear Martina Polimeni,
If you cannot access the information you provide, you can refer to the article https://thimpress.com/learnpress-payment-settings-all-in-one-tutorial/
Best regards,
Phuong Ngoc
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