Assignments doesn’t save
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AuthorPosts
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July 6, 2019 at 7:35 PM #455997elamakuosiinParticipant
Hi,
We’ve just started a new online coaching using LearnPress. One of our students reported that she can’t save the assignment. I tried it (also enrolled on the course) and true enough, as I saved the text it just disappeared and I can’t find it again. Where can I find the saved text or is the add-on not working properly?Best regards,
Venla from Elämä kuosiin -
July 8, 2019 at 11:07 AM #456206AnonymousInactive
Dear elamakuosiin,
I’m so sorry about that.
Can you give me a video to take a look at this issue?
Best regards,
Huyen Anh
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July 15, 2019 at 4:48 PM #458673elamakuosiinParticipant
Hi Huyen,
Thank you for your response. I’ve send the video to your email as it’s too big a file to attach here, hope that’s okay.Best regards,
Venla form Elämä kuosiin -
July 15, 2019 at 4:59 PM #458678AnonymousInactive
Dear elamakuosiin,
I checked and the reason is due to cache.
Please deactivate all cache plugin on your site then check again it and let me know.
Best regards,
Huyen Anh
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July 15, 2019 at 9:22 PM #458749elamakuosiinParticipant
Dear Huyen,
All the cache plugins are already disabled (under delete cache > plugins). I also deleted the cache but the problem remains unchanged.Best regards,
Venla -
July 16, 2019 at 10:09 AM #458896AnonymousInactive
Dear elamakuosiin,
Please make sure you disabled both on your server then check it with incognito browser.
Best regards,
Huyen Anh
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