Blocked Dates Issues

[nicostudium]

Hello,

I use your WP Hotel Booking plugin and it meets most of my expectations.
However, I have a problem. I’ve run several tests and after deleting the fictitious reservations, the dates are still blocked. So I can’t take new bookings for the room I’ve created.

When I go to the room I see that there are blocked dates. I update this information by unblocking these elements, but after I refresh it, it comes back as before. Can you please help me?

[nicostudium]

This reply has been marked as private.

[Louisa]

Dear nicostudium,

Sorry, I don’t understand the problem you have. I checked the LOVE HOUSE room and didn’t see any problems. Can you explain your problem more clearly and attach an error image to us? Thanks

Sincerely

======================

ThimPress support team

Louisa

[nicostudium]

Hello,

Thank you for your feedback.
The problem I am experiencing is the following.

When I go to the end of my process with the WP Stripe Payment plugin, the payment form appears but when I pay no amount is deducted and therefore no redirection occurs.

The problem is that there’s no value specified for the return_url attribute in the PaymentIntent.

The return_url attribute indicates the URL to which your customer is redirected once payment has been made. Since API version 2023-08-16, it is necessary to return a return_url value when confirming a PaymentIntent.

Can you tell me how to solve this problem?

[Louisa]

Dear nicostudium,

Please check my video https://www.loom.com/share/c8f44ecbe668493a863ee8f2129f168f.Is it true what you say? If not, please record a video of the steps like mine and send it to you, so I can understand better.

Sincerely

======================

ThimPress support team

Louisa

[nicostudium]

Dear Louisa,

Thank you for your video.
Indeed, what you have filmed is normal behavior and up to this point everything is working.

However, if you had made the payment, it would have shown a 0€ order in the back office.

On the front end, nothing would have happened and we’d still be on the same page. In Stripe, here’s what’s recorded.

Payments are not loaded and there are no redirects.
Stripe sent me the following e-mail:

Hello,

We have found that your Stripe livemode integration is experiencing a large number of errors, as you are not specifying a value for the return_url attribute in your PaymentIntent.

The return_url attribute indicates the URL to which your customer is redirected once payment has been made. Since API version 2023-08-16, it is necessary to return a return_url value when confirming a PaymentIntent. We recommend that you update your code accordingly to avoid any future errors.

Consult our documentation if you need advice on how to make this update.

[Louisa]

Hi nicostudium

Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.

Louisa

[Louisa]

Dear nicostudium,

Please check my video https://www.loom.com/share/8cb13d08eacc45c6a897baa9c60aa16e. If it’s not correct, please return to your error video, because I don’t see that error. Thanks.

Sincerely

======================

ThimPress support team

Louisa

[nicostudium]

This reply has been marked as private.

[Louisa]

Hi nicostudium

Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.

Louisa

[Louisa]

Hi nicostudium,

We have fixed your issue on your website. Please check again.

If your issue is resolved, please tell us so that we can close this topic.

Sincerely

==============

Thimpress Support

Louisa

[nicostudium]

This reply has been marked as private.

[Louisa]

Dear nicostudium,

Please check my video https://www.loom.com/share/776fcbbd987247bda3ed512c8c9e6e11. Your test key is incorrect, I replaced it with my test key and everything works normally. Please check it again.
Sincerely

======================

ThimPress support team

Louisa

[nicostudium]

This reply has been marked as private.

[Louisa]

Dear nicostudium,

Please record a video of each step you take to cause this error to occur, we have never encountered this error. So please give us detailed information so we can check it for you. Thanks.

Sincerely

======================

ThimPress support team

Louisa

[nicostudium]

This reply has been marked as private.

[Louisa]

Hi nicostudium

Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.

Louisa

[Louisa]

Dear nicostudium,

Have you checked again to see if the problem continues to occur?

Sincerely

======================

ThimPress support team

Louisa

[nicostudium]

This reply has been marked as private.

[Louisa]

Dear nicostudium,

It means you’re done with errors, right? No, can you explain more clearly, I don’t really understand.

Sincerely

======================

ThimPress support team

Louisa

[nicostudium]

This reply has been marked as private.

[Louisa]

Dear nicostudium,

Please check if the live key is correct https://prnt.sc/dUxyPS1oFFl6.

Sincerely

======================

ThimPress support team

Louisa

[nicostudium]

This reply has been marked as private.

[Louisa]

Hi nicostudium

Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.

Louisa

[nicostudium]

This reply has been marked as private.

[Louisa]

Hi nicostudium,

We have fixed your issue on your website. Please check again.

If your issue is resolved, please tell us so that we can close this topic.

Sincerely

==============

Thimpress Support

Louisa

[nicostudium]

This reply has been marked as private.

[Louisa]

Hi nicostudium

Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.

Louisa

[Author]

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