Blocked Dates Issues
-
AuthorPosts
-
-
September 20, 2023 at 6:23 PM #933113nicostudiumParticipant
Hello,
I use your WP Hotel Booking plugin and it meets most of my expectations.
However, I have a problem. I’ve run several tests and after deleting the fictitious reservations, the dates are still blocked. So I can’t take new bookings for the room I’ve created.When I go to the room I see that there are blocked dates. I update this information by unblocking these elements, but after I refresh it, it comes back as before. Can you please help me?
-
September 20, 2023 at 7:08 PM #933120nicostudiumParticipantThis reply has been marked as private.
-
September 21, 2023 at 9:31 AM #933229LouisaModerator
Dear nicostudium,
Sorry, I don’t understand the problem you have. I checked the LOVE HOUSE room and didn’t see any problems. Can you explain your problem more clearly and attach an error image to us? Thanks
Sincerely
======================
ThimPress support team
Louisa
-
September 28, 2023 at 2:46 PM #934472nicostudiumParticipant
Hello,
Thank you for your feedback.
The problem I am experiencing is the following.When I go to the end of my process with the WP Stripe Payment plugin, the payment form appears but when I pay no amount is deducted and therefore no redirection occurs.
The problem is that there’s no value specified for the return_url attribute in the PaymentIntent.
The return_url attribute indicates the URL to which your customer is redirected once payment has been made. Since API version 2023-08-16, it is necessary to return a return_url value when confirming a PaymentIntent.
Can you tell me how to solve this problem?
-
September 28, 2023 at 4:07 PM #934488LouisaModerator
Dear nicostudium,
Please check my video https://www.loom.com/share/c8f44ecbe668493a863ee8f2129f168f.Is it true what you say? If not, please record a video of the steps like mine and send it to you, so I can understand better.
Sincerely
======================
ThimPress support team
Louisa
-
September 28, 2023 at 5:03 PM #934500nicostudiumParticipant
Dear Louisa,
Thank you for your video.
Indeed, what you have filmed is normal behavior and up to this point everything is working.However, if you had made the payment, it would have shown a 0€ order in the back office.
On the front end, nothing would have happened and we’d still be on the same page. In Stripe, here’s what’s recorded.
Payments are not loaded and there are no redirects.
Stripe sent me the following e-mail:Hello,
We have found that your Stripe livemode integration is experiencing a large number of errors, as you are not specifying a value for the return_url attribute in your PaymentIntent.
The return_url attribute indicates the URL to which your customer is redirected once payment has been made. Since API version 2023-08-16, it is necessary to return a return_url value when confirming a PaymentIntent. We recommend that you update your code accordingly to avoid any future errors.
Consult our documentation if you need advice on how to make this update.
-
September 29, 2023 at 11:37 AM #934621LouisaModerator
Hi nicostudium
Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.
Louisa
-
September 29, 2023 at 1:47 PM #934639LouisaModerator
Dear nicostudium,
Please check my video https://www.loom.com/share/8cb13d08eacc45c6a897baa9c60aa16e. If it’s not correct, please return to your error video, because I don’t see that error. Thanks.
Sincerely
======================
ThimPress support team
Louisa
-
September 29, 2023 at 2:01 PM #934641nicostudiumParticipantThis reply has been marked as private.
-
September 29, 2023 at 4:34 PM #934666LouisaModerator
Hi nicostudium
Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.
Louisa
-
September 29, 2023 at 5:12 PM #934675LouisaModerator
Hi nicostudium,
We have fixed your issue on your website. Please check again.
If your issue is resolved, please tell us so that we can close this topic.
Sincerely
==============
Thimpress Support
Louisa
-
September 29, 2023 at 8:17 PM #934695nicostudiumParticipantThis reply has been marked as private.
-
October 2, 2023 at 11:41 AM #934951LouisaModerator
Dear nicostudium,
Please check my video https://www.loom.com/share/776fcbbd987247bda3ed512c8c9e6e11. Your test key is incorrect, I replaced it with my test key and everything works normally. Please check it again.
Sincerely======================
ThimPress support team
Louisa
-
October 2, 2023 at 3:21 PM #934997nicostudiumParticipantThis reply has been marked as private.
-
October 2, 2023 at 3:45 PM #935015LouisaModerator
Dear nicostudium,
Please record a video of each step you take to cause this error to occur, we have never encountered this error. So please give us detailed information so we can check it for you. Thanks.
Sincerely
======================
ThimPress support team
Louisa
-
October 2, 2023 at 7:29 PM #935068nicostudiumParticipantThis reply has been marked as private.
-
October 3, 2023 at 10:09 AM #935168LouisaModerator
Hi nicostudium
Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.
Louisa
-
October 3, 2023 at 11:02 AM #935175LouisaModerator
Dear nicostudium,
Have you checked again to see if the problem continues to occur?
Sincerely
======================
ThimPress support team
Louisa
-
October 3, 2023 at 2:42 PM #935228nicostudiumParticipantThis reply has been marked as private.
-
October 3, 2023 at 3:18 PM #935242LouisaModerator
Dear nicostudium,
It means you’re done with errors, right? No, can you explain more clearly, I don’t really understand.
Sincerely
======================
ThimPress support team
Louisa
-
October 3, 2023 at 3:28 PM #935243nicostudiumParticipantThis reply has been marked as private.
-
October 3, 2023 at 3:45 PM #935248LouisaModerator
Dear nicostudium,
Please check if the live key is correct https://prnt.sc/dUxyPS1oFFl6.
Sincerely
======================
ThimPress support team
Louisa
-
October 3, 2023 at 3:55 PM #935252nicostudiumParticipantThis reply has been marked as private.
-
October 4, 2023 at 10:52 AM #935461LouisaModerator
Hi nicostudium
Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.
Louisa
-
October 4, 2023 at 1:36 PM #935492nicostudiumParticipantThis reply has been marked as private.
-
October 5, 2023 at 8:07 AM #935733LouisaModerator
Hi nicostudium,
We have fixed your issue on your website. Please check again.
If your issue is resolved, please tell us so that we can close this topic.
Sincerely
==============
Thimpress Support
Louisa
-
October 5, 2023 at 2:03 PM #935867nicostudiumParticipantThis reply has been marked as private.
-
October 5, 2023 at 4:15 PM #935932LouisaModerator
Hi nicostudium
Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.
Louisa
-
-
AuthorPosts
You must be logged in to reply to this topic. You can click here