Booking engine
-
AuthorPosts
-
-
April 22, 2019 at 9:06 PM #429984lasgolondrinasParticipant
Hi team,
I’d like to make some changes on the booking engine, in order to adjusting it to our neccessities. Let me know if it is possible, please. Your plugin seems great so I’d like to use it. See the attached images for further information.
Booking Form and sidebar Booking Form
http://www.lasgolondrinasoaxaca.com/home– Remove CHILDREN item, put CHECK AVAILABILITY on its place and change ADULTS title to PEOPLE.
– Add the NUMBER OF ROOMS item to check the real availability for booking groups.
– Change the colour of the CHECK AVAILABILITY button to #3ca9d1 and when mouse over to #df9f45.Availability Rooms
https://www.lasgolondrinasoaxaca.com/hotel-search-2/?hotel-booking-params=YTo3OntzOjEzOiJob3RlbC1ib29raW5nIjtzOjc6InJlc3VsdHMiO3M6MTM6ImNoZWNrX2luX2RhdGUiO3M6MTQ6IkFwcmlsIDI0LCAyMDE5IjtzOjE0OiJjaGVja19vdXRfZGF0ZSI7czoxNDoiQXByaWwgMjYsIDIwMTkiO3M6MTY6ImhiX2NoZWNrX2luX2RhdGUiO3M6MTA6IjE1NTYwNjQwMDAiO3M6MTc6ImhiX2NoZWNrX291dF9kYXRlIjtzOjEwOiIxNTU2MjM2ODAwIjtzOjY6ImFkdWx0cyI7czoxOiIyIjtzOjk6Im1heF9jaGlsZCI7Tjt9
– Remove the number after the Room Type: Doble Estándar (2)
– Remove CHILDREN item.
– The text VAT IS INCLUDED must be shown below the Total.
– Remove decimal separator and decimals.
– Use the theme palette colour: #3ca9d1 and when mouse over to #df9f45.Page titles
http://www.lasgolondrinasoaxaca.com/busqueda-habitacion
http://www.lasgolondrinasoaxaca.com/carrito
http://www.lasgolondrinasoaxaca.com/pagar
– Remove BUSQUEDA HABITACIÓN, RESERVAS/CART, PAGAR/BOOKING ROOM. I can’t remove it.Check out page
https://www.lasgolondrinasoaxaca.com/pagar/
– Remove GRAND TOTAL and ADVANCE PAYMENT. Add VAT included below SUB TOTAL and remove SUB (it must be TOTAL).Rooms page
https://www.lasgolondrinasoaxaca.com/rooms/– Invert the order. To Double Estandar Room to Familiar Room. On mobile version the images are too small and the price containers are not proportional. Please check the differences with desktop version. The colour of the animated layer must be #df9f45, not violet.
Thank you in advance!
All the best,
Miriam -
April 23, 2019 at 2:25 PM #430321AdminParticipant
Dear lasgolondrinas,
Booking Form and sidebar Booking Form
– To remove CHILDREN item, you can override our template to remove it or use CSS Code to hide it. To change ADULTS title to PEOPLE, you can use Loco translate to do it.
– Add the NUMBER OF ROOMS item to check the real availability for booking groups: it’s quite complicated and you also need to override our template.
Availability Rooms
– To Remove decimal separator and decimals, please config in WP Hotel Booking > Settings. http://prntscr.com/nfm08u
– With others, you need to override template to do it.
Page titles
– Can you give me a screenshot which test do you wamt to remove
Check out page
– I helped you remove Advance payment. You shouldn’t remove Grand payment because it is include sub total and tax.
– You can use Loco translate to change Sub Toatal to Total.
Rooms page
– To change order of rooms and mobile effect, you have to override template.
Best regards,
Ha
-
April 23, 2019 at 6:15 PM #430551lasgolondrinasParticipant
Dear Ha,
Thank you for your answer and patience. I only ask for you this two fixes:
Booking Form and sidebar Booking Form
– Please, can you hide it CHILDREN item via CSS code for me? I don’t know how to do this… I also need it the hotel booking search, please notice it’s shown in both pages.
Check out page
– I see Advance payment yet… Please, can you hide it again. My cache is empty.
Best regards,
Miriam
-
April 24, 2019 at 9:58 AM #430740AdminParticipant
Dear lasgolondrinas,
Booking Form and sidebar Booking Form : I helped you do it. Please check it again.
Check out page: Sorry for my mistake, I hided Grand Total previous. Now I helped you hide Advance payment. Do you want to hide Grand Total?
Best regards,
Ha
-
April 24, 2019 at 3:24 PM #430934lasgolondrinasParticipant
Dear Ha:
Thank you so much for being so helpful. Now, are you so kind to fix only a little thing on the pages, please? See the attached images.
Booking Form and sidebar Booking Form
– Move the CHECK AVAILABILITY button to the space where the CHILDREN item was, remove the residual space and center the elements in the box.
– In the Booking Hotel Search https://www.lasgolondrinasoaxaca.com/hotel-search-2/?hotel-booking-params=YTo3OntzOjEzOiJob3RlbC1ib29raW5nIjtzOjc6InJlc3VsdHMiO3M6MTM6ImNoZWNrX2luX2RhdGUiO3M6MTQ6IkFwcmlsIDI0LCAyMDE5IjtzOjE0OiJjaGVja19vdXRfZGF0ZSI7czoxNDoiQXByaWwgMjUsIDIwMTkiO3M6MTY6ImhiX2NoZWNrX2luX2RhdGUiO3M6MTA6IjE1NTYwNjQwMDAiO3M6MTc6ImhiX2NoZWNrX291dF9kYXRlIjtzOjEwOiIxNTU2MTUwNDAwIjtzOjY6ImFkdWx0cyI7czoxOiIyIjtzOjk6Im1heF9jaGlsZCI7Tjt9 remove VAT IS INCLUIDED and put the text IMPUESTOS INCLUIDOS below TOTAL.
– I confused with the color of the SELECT THIS ROOM button. I meant blue #3ca9d1. SORRY!Check out page
– Hide Sub Total and add a text as attached image explains.Thank you so much in advance.
Best regards,
Miriam -
April 24, 2019 at 5:23 PM #431034AdminParticipant
Dear lasgolondrinas,
I cann’t not help you add text to under Grand Total because you have to override template to do it. I helped you fix other issues. Please check it again.
Best regards,
Ha
-
April 24, 2019 at 7:01 PM #431087lasgolondrinasParticipant
Thank you again, Ha.
I understand is not possible add the text below GRAND TOTAL. Is it possible change “GRAND TOTAL” to “TOTAL (Impuestos incluidos)”, please? It’s very important to be clear with our guests.
Waiting your answer.
BR,Miriam
-
April 25, 2019 at 1:52 PM #431398AdminParticipant
Dear lasgolondrinas,
Now Icann’t add room to cart so I cann’t help you check it. But it seems that you changed it in Loco translate.
Best regards,
Ha
-
April 25, 2019 at 3:46 PM #431498lasgolondrinasParticipant
Hello, Ha.
Thank you so much. You are right, finally I got it with Loco translate. Your advice works, thanks a lot!
Now I only have three translation issues and a pendant fixes in the Hotel Booking Search, on mobile and desktop version. Please see the attached images for further information.
-
April 25, 2019 at 8:48 PM #431621lasgolondrinasParticipant
Hi team.
I’ve just noticed there are a problem on the Hotel Booking Search Page. The drop-down to choose room has disappeared and the price has desplaced to right. The page doesn’t works since then. Please, see the attached images. It’s urgent, I can’t open the site till you fix it.
Thank you for the comprehension.
BR,
Miriam -
April 25, 2019 at 9:05 PM #431624lasgolondrinasParticipant
Hi again.
There were some changes in the plugin settings, one of them about the Single Purchase, that maybe caused the problem. I didn’t get it. Nobody access to the WordPress site… I don’t know what could happen! I have just configured the Settings correctly, but the charge problem persists. Now, if you pulse on the Select Room button in Hotel Booking Search Page, the site blocks and after this it’s impossible to access again . I have to remove caché to access.
Please check it an let me know your feedback as soon as possible. It’s very urgent.
Thank you in advance.Miriam
-
April 26, 2019 at 11:41 AM #431896AdminParticipant
Dear lasgolondrinas,
Now I cann’t access your site with access info you gave before that. Please check it again.
Best regards,
Ha
-
April 26, 2019 at 1:47 PM #431965lasgolondrinasParticipant
Hi, Hadam.
Thanks to be so helpful. The site has a charge problem when you access to the hotel booking search and push the Seleccionar habitacion button.
I provide to you the credentials again.
Thank you again.
BR,
Miriam -
April 26, 2019 at 2:02 PM #431973AdminParticipant
Dear lasgolondrinas,
I still cann’t access your site. Please check it again.
Best regards,
Ha
-
April 26, 2019 at 2:54 PM #432008lasgolondrinasParticipant
Hi again, Hadam.
Please try again. Now I can access.
Sorry for the inconvenience and thank you for your help.BR,
Miriam
-
April 26, 2019 at 3:28 PM #432038AdminParticipant
Dear lasgolondrinas,
Can you give me your FTP Info so we can check your site again.
Best regards,
Ha
-
April 26, 2019 at 3:47 PM #432053lasgolondrinasParticipant
Hi again, Hadam.
I provide the access data in Access Info. Thank you so much.
NOTE: Our hosting provider tell me that maybe the problem is being caused by this folder: public_html / wp-content mu-plugin Please be sure this folder is necessary.Waiting your response. Thanks a lot.
BR,Miriam
-
April 26, 2019 at 4:40 PM #432079AdminParticipant
Dear lasgolondrinas,
That’s not our plugin’s file. Please contact to your theme provider to sure about that file.
Best regards,
Ha
-
April 26, 2019 at 5:04 PM #432093lasgolondrinasParticipant
Hi, Hadam.
Thank you for your quick answwer. I will contact with the theme support, but the problem is caused by a page of your plugin, that’t why I asked for you. The problem is appeared since you made a modification I asked for you on this topic https://thimpress.com/forums/topic/type-room-pages/#post-431070 Please check it. It’s very urgent.
Thank you in advance.
BR,
Miriam
-
April 29, 2019 at 5:23 PM #432713lasgolondrinasParticipant
Hi there!
What about this topic? May you find what had caused it, and fix it, please? I must open the site this week, it’s urgent. Thank you for the comprehension and help!
BR,
Miriam -
April 30, 2019 at 8:57 AM #432892AdminParticipant
Dear lasgolondrinas,
I only add some CSS Code to adjust it http://prntscr.com/niidu3. Now I removed it. Please check it again.
Best regards,
Ha
-
May 8, 2019 at 10:11 PM #435894lasgolondrinasParticipant
Hi there,
The site is working perfectly, thank you for your help. Now I am adding the bookings and something is happen with the cancelled. I delete all but the system continues showing (1). Please check the attached image for further information.
Thank you in advance.
BR,
Miriam
-
May 9, 2019 at 4:46 AM #435951lasgolondrinasParticipant
Hi there,
The site is working perfectly, thank you for your help. Now I have two problems with the booking system.
– My hotel has 28 rooms but I add only 6 types of room. Each type has a number of rooms that I configured on the system. Double Standard Room: 12 rooms, Double Twin: 4 rooms, Superior: 7 rooms, Triple: 3 rooms. Familoiar Triple: 1 room and Familiar: 1 room. I added the bookings and the system doesn’t give me the real availability:
For example: I have 7 Superior room. If I add 6 books of the Superior Room on May in different dates and then I try to add a book in the same period, for example 13thMay-10thJune, the system should give me the rest of the rooms available, but it only give me 1 Superior room. Please check it on the site in order to see what I mean. I attached an image referred this.
Is it possible that the system requires add the total number of rooms, not types of room, to give the correct availability?
– Something is happen with the cancelled books. I delete all but the system continues showing (1). Please check the attached image for further information.
Thank you in advance.
BR,
Miriam
-
May 9, 2019 at 2:37 PM #436147AdminParticipant
Dear lasgolondrinas,
– That’s result of search method. We are researching to optimize this method and will update in the future.
– That is due to there is an empty cancelled order and Now The plugin cann’t load the order which is empty. So you need to delete that order in the database.
Sorry for this inconvenience.
Best regards,
Ha
-
May 9, 2019 at 2:42 PM #436150lasgolondrinasParticipant
Hello, Ha.
Thank you for being so helpful. Let me understand…
– If I add 28 rooms instead of 6 types of room, does the method working correctly?
– How do I get to delete the cancelled order on the database?BR,
Miriam
-
May 10, 2019 at 9:58 AM #436429AdminParticipant
Dear lasgolondrinas,
– Yes, It will work correctly
– You need to access to your database management system to delete it. And we will fix it in next updates.
Best regards,
Ha
-
May 10, 2019 at 4:38 PM #436578AdminParticipant
Dear lasgolondrinas,
I fixed the issue about Cancel Booking. Please check it again.
Best regards,
Ha
-
May 10, 2019 at 5:17 PM #436602lasgolondrinasParticipant
Hi Hadam.
You’re very helpful, thanks a lot! About the availabilty problem because I need to set the rooms as type with (x) Number of room. Don’t you really fix it? I don’t understand why the plugin let me configure 6 types of room with its respective number of room and then the system doesn’t calculate the availability correct!
May you try to fix it? It’s a pity, unfortunately I have to deactivate the plugin if you couldn’t fix it and all our work would be lost :(((
Thanks again for all.
BR,
Miriam
-
May 10, 2019 at 5:21 PM #436605AdminParticipant
Dear lasgolondrinas,
Our developer are finding a solution to fix it and will let you know when it is fixed.
Best regards,
Ha
-
May 11, 2019 at 2:12 AM #436689lasgolondrinasParticipant
Hello!
Glad to know it! I will be waiting your news. Thank you very much.
BR,
Miriam
-
May 16, 2019 at 11:55 PM #438906lasgolondrinasParticipant
Hi there!
What’s new about the solution? Just to know, I will be patience. Thanks!
BR,
Miriam -
May 17, 2019 at 11:37 AM #439085AdminParticipant
Dear lasgolondrinas,
We are finding a solution to fix it but it seems that it’s quite complicated so now we cann’t fix it.
Sorry about that.
Best regards,
Ha
-
May 17, 2019 at 1:46 PM #439126lasgolondrinasParticipant
Hi Hadam,
Thank you so much for your response. could you tell me How long will we have to wait please?
BR,
Miriam -
May 17, 2019 at 1:50 PM #439130AdminParticipant
Dear lasgolondrinas,
I’m not sure about that so I cann’t give you a special time because it’s complicated and related to many other part.
Sorry about this inconvenience.
Best regards,
Ha
-
May 17, 2019 at 3:26 PM #439184lasgolondrinasParticipant
Dear Hadam,
I understand. The point is we worked hard in this plugin, configured it and added 166 books. We really want keep it activated but we can,’t open the site till the issue is fix. Is it possible ask for an estimate date, please? In this case we would wait for you.
Thank you for your help and comprehension.
BR,
Miriam
-
-
AuthorPosts
You must be logged in to reply to this topic. You can click here