Bug courses
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AuthorPosts
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August 5, 2019 at 2:36 PM #466594javier.madrigalParticipant
Hi!
The plugin have a bug on my site.
When I click to register, I am not allowed to access the course, or when I enter the course, the registration button does not appear. I close and open and I still see the option to enroll again and again.
But when I reload the browser cache and re-enter it already appears to me as I have registered. The same happens in the courses when I arrive at a test and click on start. I do not access the questions until I reload cache, leaving and entering the course again.
This is causing a lot of confusion to the students of the course and they are having mistakes to do it.
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August 5, 2019 at 2:43 PM #466596AnonymousInactive
Dear javier.madrigal,
I’m so sorry about that.
The reason is due to cache, please disable cache on server and your site.
Then check again it and let me know.
Best regards,
Huyen Anh
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August 5, 2019 at 3:02 PM #466609javier.madrigalParticipant
Hello, I have purged the cache memory of the site and now if you let me enroll correctly and it enters me into the course. But the same thing still happens with the tests. When I click on start and finish the test, pressing completely, I return to the home screen of the test with the button start active again and without the blue tick, as if I had not completed it. Even on some occasions when you return to the main screen of all courses, the option to enroll in that course reappears, and that continues to create confusion in terms of user experience.
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August 5, 2019 at 3:08 PM #466613AnonymousInactive
Dear javier.madrigal,
Can you give me a video to take a look at this issue?
Best regards,
Huyen Anh
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August 5, 2019 at 3:21 PM #466621javier.madrigalParticipant
Hi, dont worry,
I have solvented the bug.
I have configured the course’s pages whithout cache and it seems that all its ok
Thanks!!
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August 5, 2019 at 3:28 PM #466630AnonymousInactive
Dear javier.madrigal,
That’s great!
Best regards,
Huyen Anh
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