Cannot find Features
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AuthorPosts
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December 31, 2017 at 4:52 AM #242357webknotechParticipant
Hi
I cannot find these features in my WP Hotel Booking plugin. As well as i have purchased the sailing theme -
January 2, 2018 at 3:56 AM #242501webknotechParticipant
Hi can you please let me know where to find the Customer management
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January 2, 2018 at 3:06 PM #242785AdminParticipant
Dear webknotech,
There is no Customer Management feature. We just have Bookings option (WP Hotel Booking >> Bookings) to check all bookings.
Which features can’t you find out?
Yours Sincerely,
Thoa Kim
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ThimPress Support Team
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January 3, 2018 at 4:42 AM #243053webknotechParticipant
If i see it correct, I choose the plugin and the theme, just because it has customer management, and that was very important thing for me.
Can u suggest me another plugin?
Also, There is few problems that i cant figure out,
I got multiple Account page, CheckOut Page and cart page dont know which one to keep, kinda in messed up phase.
I am building a Hotel Website that will have a shop too, please help me in configuring them
Regards
Amit joshi -
January 3, 2018 at 4:51 AM #243059webknotechParticipant
Also there is a problem with bookings, when the bookings are made i should receive a email(which unfortunately, i am not) and a Invoice or a Booking confirmation page should come up to save or email.
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January 3, 2018 at 10:53 AM #243154AdminParticipant
Dear webknotech,
The feature “Customer Manager” is the feature Bookings in WP Hotel Booking >> Bookings. You can check the booking details there.
There’re 2 Checkout pages, 2 Cart pages. One is for Hotel Booking, one is for WooCommerce. In case you use WooCommerce system, visit WooCommerce >> Settings >> Checkout tab and setup Checkout/ Cart page like this http://prntscr.com/hvdtm7
In WP Hotel Booking >> Settings, setup Checkout/ cart page like this http://prntscr.com/hvdtv2
Regarding booking email and Booking confirmation page, please make sure that your’re using the latest version of the theme and all plugins and your your server does support wp_mail function.
Yours Sincerely,
Thoa Kim
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ThimPress Support Team
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January 3, 2018 at 9:49 PM #243543webknotechParticipant
Hi Mr. Kim,
Thank you for your response, few more questions:
1. Does the customer details saved in the Database? Which Database can i find the Details?
2. I new few more details from the guest, so where can i edit the form or add few more text fields?
3. I want customers to create an account, so that i can know repeating customers, and the customers can find the Booking ID etc. later on. Also which Account Page to use, cannot find a login place for WP Hotel Account, and when pressed login redirects to the WordPress login page (Screenshot)
4. What is page with sidebar, i have 2 of them? (Screenshot)
5.Three Terms and condition page, Which one to use?
6. I am in india, so the best way to get a Payment is Paytm or Direct transfers. Can i use any paytm plugin with the WP hotel Check Out
Regards
Amit Joshi
Webknotech -
January 4, 2018 at 2:03 PM #243767AdminParticipant
Dear webknotech,
1. The booking details are saved in wp_postmeta with post id is booking id https://prnt.sc/hvuinq. Why do you want to know this?
2. Customize checkout page to add more fields in sailing\wp-hotel-booking\checkout\customer-new.php
3. Users don’t have to create account to book room. Therefore, there isn’t Hotel Account pages. If you want to have this feature (Create account before booking room), we have to modify our booking plugin.
Hotel Account page contains all bookings http://prntscr.com/hvuntu. In order to view them, you have to login as the administrator.
4. Page with sidebar (Page with Sidebar left & Page with sidebar right) are just the sample pages. You can delete them if you want.
5. Terms and condition page: Use this one http://prntscr.com/hvuo78
6. You can use WooCommerce checkout system to use Paytm or Direct transfers because WP Hotel Booking doesn’t support these 2 payments.
Yours Sincerely,
Thoa Kim
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ThimPress Support Team
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