Compatibility Issue with LearnPress – Cart Price Not Updating

[Pearce Robinson]

Hi LearnPress Support Team,

I’m writing about a problem we’re facing with the LearnPress plugin when Multi-Currency is Enabled. Despite implementing custom code and designing a plugin to update cart prices, we’ve noticed that the price only updates correctly on course category and single course pages, but does not, when the course is added to the cart when using LearnPress.

This issue doesn’t occur with WooCommerce, suggesting a compatibility issue with LearnPress itself.

We’ve thoroughly tested for conflicts, confirming the issue is isolated to when LearnPress is used, especially since our theme and WooPayments have been ruled out as the cause.

Key Points:

The cart price won’t update with LearnPress, though it works with WooCommerce.
Extensive troubleshooting has been done, including custom code and conflict tests.
Consultations with other support teams point towards LearnPress as the issue.

See screen recording of issue: https://youtu.be/Hd7yMYo4mkc

We need guidance on resolving this issue as it’s critical for our site’s operation. Could you provide any insights or updates that might help?

Thank you for your assistance.

Best regards,

Pearce

[Julia]

This reply has been marked as private.

[Pearce Robinson]

I have created that plugin.. I am asking about your plugin!!

[Pearce Robinson]

I would like to know about the core functions of the learnpress plugin and its relationship with the cart and checkout. So that I can develop custom code to address the problem.

[Pearce Robinson]

If you login you will see a plugin i built called lp-woo currency integration.

This is the plugin I built. Everything else works, but it is not connecting properly to the cart, checkout as seen in the video demonstrated above. So I wanted to know about the core functions of the Learnpress/WooPayments plugin.

So that I can correct the issue I am having, which is that the courses in a different currency are not reflecting when added to cart.

I would really appreciate your guidance so that I can finally begin to address this problem. By understanding more about the core functions I can begin to fix the custom code so that the correct price is added to the cart/checkout and user buys at the correct rate of exchange.

Best,

Pearce

[Julia]

This reply has been marked as private.

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