Elementor unable to query

[zippyguy]

Hello. I have been having an issue with not being able to use inclusions/exclusions of certain pages and posts on my site because when I have the Thim Elementor Kit Plugin enabled, my widgets will not query for available pages/posts/categories. If I disable the plugin then I am able to query properly and all my content comes up. I have tested this on different pages and with different widgets. Here is a video of the issue. https://www.screencast.com/t/Hj0PyeiWg4

[Ann]

Dear zippyguy,

With your problem, to fix it we need to have full permission for multisite.

So give us permission again so we can fix this problem for you

Best regards,

Ann

 

[zippyguy]

This reply has been marked as private.

[Ann]

Hi zippyguy,

We have fixed your issue on your website. Please check again.

If your issue is resolved, please tell us so that we can close this topic.

Sincerely

==============

Thimpress Support

Ann

[zippyguy]

This reply has been marked as private.

[Ann]

Dear zippyguy,

I don’t quite understand what you mean?

Do you want to remove the title here https://prnt.sc/BPnKg_k4eK3q ?

If not, please provide me with more pictures and specify which part you want it not to appear
 

Best regards,

Ann

 

[zippyguy]

This reply has been marked as private.

[Ann]

Dear zippyguy,

Do you want it to appear like this https://prnt.sc/P5NmcJQhQhkR ?
If yes, you can go to Appearace => Customise => General => Custom CSS and paste this code:
 
.course-item-popup #popup-course {
position: absolute;
}

.course-item-popup #wrapper-container #main-content {
min-height: 84vh;
}

And after you add this CSS please clear the cache data so that the site gets the new CSS: https://prnt.sc/SeHEzNvV5jb3
Best regards,

Ann

 

[zippyguy]

Hi. Sorry, no. I am looking for the header that is on the main course page (and the rest of my site) to appear on the single course page and on the course popup page. Here is another video. https://www.screencast.com/t/FAi4EDmN I have no idea where that other header with titlebar is coming from. I haven’t set it anywhere. Anyhow, the header I do want is center aligned with white/blue dropdowns and shown in the video. I have tried to apply it to the whole site before, but it seemed to overwrite the popup course header.

[Ann]

Dear zippyguy,

Oh sorry, you can paste this code:
 
.course-item-popup #popup-course {
position: absolute;
}

.course-item-popup #wrapper-container #main-content {
min-height: 84vh;
}

And after you add this CSS please clear the cache data so that the site gets the new CSS
Best regards,

Ann

 

[zippyguy]

This reply has been marked as private.

[Ann]

Hi zippyguy,

We have fixed your issue on your website. Please check again.

If your issue is resolved, please tell us so that we can close this topic.

Sincerely

==============

Thimpress Support

Ann

[zippyguy]

Yes. Thank you!! This solves my issue. Excellent work!

[Ann]

Dear zippyguy,

I hope you were satisfied with our theme as well as the level of service we provided. If you are happy with the theme and our services, please consider rating 5 stars for our theme at http://themeforest.net/downloads. It’s a criterion to evaluate my ability. I would highly appreciate that.

Because your issue is no more. I will close this topic now.

Yours Sincerely,

Ann

———-

ThimPress Support Team

[Author]

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