Internal Server Error
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August 9, 2018 at 8:55 PM #334850janbush9Participant
Help | I was fixing the logo in the customization area and realized I inserted the wrong copy.
I went to media to check to make sure I had the right one. I did and deleted the wrong one before I removed it from the customization.
When I removed the old logo that showed as missing boxes, it went into a 500 internal server error.
How do I fix. I am the content manager. The webmaster has been in a terrible accident and the client is on vacation and unreachable.
Thank you. the status is below.
Jan
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home_url : https://www.temporary.maryaomalley.com
site_url : https://www.temporary.maryaomalley.com
wp_version : 4.9.8
is_multisite : false
language : en_US
theme_name : Coaching
theme_version : 2.3.1
theme_slug : coaching
server_info : Apache
php_version : 7.0.30
curl_version : 7.35.0, OpenSSL/1.0.1f
memory_limit : 268435456
memory_limit_text : 256 MB
max_execution_time : 300
post_max_size : 110100480
post_max_size_text : 105 MB
mysql_version : 5.6.34
max_upload_size : 104857600
max_upload_size_text : 100 MB
remote_get_test_url : https://thimpresswp.github.io/thim-core/update-check.json
remote_get_successful : true
remote_get_response : success
custom_stylesheet_directory : /home/maroma2/Temporary.maryaomalley.com/wp-content/uploads/tc_stylesheets
custom_stylesheet_writable : true
custom_stylesheet_chmod : 0755
custom_stylesheet_owner : maroma2/
dom_extension : true
site_key : 34f83241-56fc-4e06-af3d-e26ff4faf9ff
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August 10, 2018 at 10:00 AM #334997AnonymousInactive
Dear janbush9,
You’re using Coaching theme, so please help me submit your purchase code in this forum.
Then I’ll help you check it.
Best regards,
Huyen Anh
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