No mail address in email for guest account

Tagged: Support

Viewing 9 reply threads

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- January 30, 2024 at 5:01 PM #957353
  
  Kris Daelman
  Participant
  
  Hi
  
  I enabled to send an email to guests when they did not create an account during checkout. However the mail is made without (TO) address.
  It does not take the mail address that the user filled in during checkout.
- January 30, 2024 at 5:01 PM #957357
  
  Kris Daelman
  Participant
  
  https://prnt.sc/OJJaYqV6uRrV
- January 31, 2024 at 9:18 AM #957483
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- February 5, 2024 at 3:52 PM #958639
  
  Kris Daelman
  Participant
  
  This reply has been marked as private.
- February 5, 2024 at 3:53 PM #958640
  
  Kris Daelman
  Participant
  
  This reply has been marked as private.
- February 6, 2024 at 3:32 PM #958837
  
  Julia
  Keymaster
  
  Hi Kris Daelman,
  
  I assigned this issue to our developer and will give you a solution asap.
  
  Best Regards,
  
  Julia
- February 6, 2024 at 4:00 PM #958857
  
  Julia
  Keymaster
  
  Dear Kris Daelman,
  
  Can you send us a record screen video to check?
  When our developer checks purchase as a guest the email works well.
  https://screenpal.com/i/cZn1jNVdDEU
  https://screenpal.com/i/cZn1jsVdD5G
  
  Best regards,
  
  Julia
- February 7, 2024 at 2:25 PM #959007
  
  Kris Daelman
  Participant
  
  This reply has been marked as private.
- February 9, 2024 at 10:30 PM #959241
  
  Kris Daelman
  Participant
  
  This reply has been marked as private.
- February 16, 2024 at 3:20 PM #960183
  
  Julia
  Keymaster
  
  This reply has been marked as private.
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