None of the LearnPress Profile or Account Pages show information?

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- August 9, 2022 at 7:57 AM #844783
  
  Debra Schmitt
  Participant
  
  So I’m using Elementor Editor with Hello Theme, along with WooCommerce and LearnPress.
  
  I’ve set up everything correctly, but there is NO info being displayed on the front end of the site for a customer that buys a course.
  
  I was able to successfully connect the WooCommerce Product to the LearnPress Course – and when I checked out I clicked the box to create an account, but when I try to access my orders in the woocomerce dashboard of the customer account I cannot access the course?
  
  It’s strange because I can see that the product is in my customer account dashboard but HOW DO I access the actual COURSE on Learnpress?
- August 9, 2022 at 8:50 AM #844804
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 9, 2022 at 9:07 AM #844811
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 9, 2022 at 9:32 AM #844816
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 9, 2022 at 1:58 PM #844870
  
  Julia
  Keymaster
  
  Hi Debra Schmitt,
  
  We have fixed your issue on your website. Please check again.
  
  If your issue is resolved, please tell us so that we can close this topic.
  
  Sincerely
  
  ==============
  
  Thimpress Support
  
  Phuong Ngoc
- August 9, 2022 at 11:55 PM #845009
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 10, 2022 at 1:42 AM #845024
  
  Debra Schmitt
  Participant
  
  Okay so I can see now for some reason I have to manually complete the users order… and then in the MyAccount page I can see the order is completed as the Front end User… BUT I cannot see HOW I would access the course as a user?
  
  And when I manually go to dodhisattva.com/lp-profile – the page is blank?
  In fact ALL the pages do not work for the logged in user who has access to courses?
  
  Please help me figure this out I’m trying to launch a course sales funnel and I really need to get this working.
  
  ALSO, when you go to this page, NONE of the LINKS work to take people to courses: https://dodhisattva.com/lp-courses/
  
  I followed the instructions on your site, but nothing is working right? REally looking forward to your assistance.
- August 10, 2022 at 2:01 PM #845144
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 11, 2022 at 12:03 AM #845223
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 11, 2022 at 12:42 AM #845224
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 11, 2022 at 10:46 AM #845294
  
  Julia
  Keymaster
  
  Hi Debra Schmitt,
  
  I assigned this issue to our developer and will give you a solution asap.
  
  Best Regards,
  
  Phuong Ngoc
- August 11, 2022 at 10:50 AM #845295
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 11, 2022 at 10:55 AM #845299
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 12, 2022 at 9:04 PM #845565
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 13, 2022 at 1:07 AM #845579
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 13, 2022 at 10:24 AM #845616
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 13, 2022 at 2:46 PM #845635
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 13, 2022 at 11:39 PM #845668
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 14, 2022 at 9:27 PM #845701
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 14, 2022 at 11:49 PM #845705
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 15, 2022 at 10:13 AM #845731
  
  Julia
  Keymaster
  
  Hi Debra Schmitt,
  
  We have fixed your issue on your website. Please check again.
  
  If your issue is resolved, please tell us so that we can close this topic.
  
  Sincerely
  
  ==============
  
  Thimpress Support
  
  Phuong Ngoc
- August 15, 2022 at 11:24 PM #845826
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 16, 2022 at 5:23 AM #845846
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 16, 2022 at 6:39 AM #845849
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 16, 2022 at 1:49 PM #845938
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 17, 2022 at 4:49 AM #846039
  
  Debra Schmitt
  Participant
  
  Hello Phuong!
  
  It does appear that all the learnpress and woo account pages are working properly…thank you so much for that. Can you please tell me what you did, or anything I need to know in particular in case that happens again?
  
  I’ve added the css code you provided to the appearance > customize > etc…however Im’ still seeing the woocommerce orders tab in the account page for LP.
  
  Also, where do I go to be able to edit the template pages for LP? such as course page, login/registration page etc? Thank You!🙏👍
- August 17, 2022 at 4:50 AM #846040
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 17, 2022 at 4:56 AM #846041
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 17, 2022 at 3:03 PM #846110
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 18, 2022 at 1:43 AM #846164
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 18, 2022 at 11:38 AM #846248
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 19, 2022 at 12:29 AM #846353
  
  Debra Schmitt
  Participant
  
  This reply has been marked as private.
- August 19, 2022 at 2:34 PM #846463
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 22, 2022 at 4:35 PM #846796
  
  Julia
  Keymaster
  
  Hi Debra Schmitt,
  
  We have fixed your issue on your website. Please check again.
  
  If your issue is resolved, please tell us so that we can close this topic.
  
  Sincerely
  
  ==============
  
  Thimpress Support
  
  Phuong Ngoc
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