Plugin LearnPress – Authorize.Net Payment – Not able to Actvate
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AuthorPosts
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March 26, 2024 at 2:01 PM #967337Kevin KohleriterParticipant
Hi Support team
After installing this plugin, we’re not able to activate this plugin, could you please have a look at this?
TIA
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March 26, 2024 at 4:24 PM #967369JuliaKeymasterThis reply has been marked as private.
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March 26, 2024 at 6:18 PM #967400Kevin KohleriterParticipant
Hi Juia
I don’t know what happened but here also you misunderstood and did not read my issue properly, see here https://prnt.sc/vCytSS_enuml I am saying that we’re not able to activate this plugin while we can activate the other plugins.
TIA
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March 27, 2024 at 1:00 PM #967496Kevin KohleriterParticipant
Hi Julia
Is there any update on this?
Thanks in Advance!
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March 27, 2024 at 1:57 PM #967498JuliaKeymasterThis reply has been marked as private.
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March 28, 2024 at 6:21 PM #967729Kevin KohleriterParticipant
Hi Julia
Any update on this issue?
Thanks in Advance!
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March 29, 2024 at 9:17 AM #967808JuliaKeymasterThis reply has been marked as private.
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April 2, 2024 at 6:15 PM #968317Kevin KohleriterParticipant
Hi Julia
Following your instructions, I have updated the Learnpress plugin to the latest version. However, after doing so, the website experienced significant issues and appeared broken and disorganized. You can view the state of the website here: https://tinyurl.com/23l6kkmc
As a result, I have restored the website from a backup. Could you please review this situation and address the issue as soon as possible?
Thank you in advance for your assistance.
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April 3, 2024 at 9:22 AM #968406Kevin KohleriterParticipant
Hi Julia
Could you please look at this promptly as the website is broken and disorganized?
TIA
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April 3, 2024 at 11:47 AM #968440JuliaKeymasterThis reply has been marked as private.
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April 4, 2024 at 9:23 AM #968615Kevin KohleriterParticipant
Hi Julia
Our website is still not working, it is 2 days and website broken, could you please look into this issue on priority basis.
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April 4, 2024 at 11:25 AM #968651Isaac LewisKeymaster
Dear Kevin Kohleriter,
Currently, we can’t find the reason. Please send us FTP/SFTP info, we need to check more.
Thanks.
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April 4, 2024 at 2:16 PM #968667Kevin KohleriterParticipant
Dear Isaac Lewis,
Please find the FTP login details shared in the “Access Info” section. Kindly prioritize addressing this issue promptly.
Thank you in advance for your assistance.
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April 4, 2024 at 3:32 PM #968691Isaac LewisKeymaster
Dear Kevin Kohleriter,
We fixed it, the reason by code on the child theme is comment like the image https://imgur.com/V6wsyh3. Error not from LP or Addon Authorize.Net. We also update all plugins of us, LP, and Addons to the latest version. Please check and feedback.
Thanks.
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April 5, 2024 at 4:46 PM #968868Kevin KohleriterParticipant
Thank you, Isaac Lewis.
The website is now operational.
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April 5, 2024 at 6:28 PM #968879Isaac LewisKeymaster
Dear Kevin Kohleriter,
The website is now operational.
– The good new. If you have any problem, or question, please contact to us.
We really hope you can review 5 stars. A nice rating for LearnPress is a big motivation for us to keep up the hard work and It’s really important to us. You can review on Thimpress and WordPress.
So, thank you very much for your feedback.
Best regard!
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