Plugin Woocommerce
Tagged: WooCommerce
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AuthorPosts
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July 8, 2023 at 4:38 AM #917485Maria Isabel AlvarezParticipant
Hi
I use Woocomerce as a payment method. And after the user pays, they don’t get access to any course. The order in woocommerce and learnpress is completed. Please help ;) -
July 9, 2023 at 9:38 PM #917585Maria Isabel AlvarezParticipant
Hi, I’m still waiting for an answer please.
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July 10, 2023 at 11:23 AM #917710DorisModeratorThis reply has been marked as private.
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July 10, 2023 at 10:23 PM #917871Maria Isabel AlvarezParticipantThis reply has been marked as private.
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July 11, 2023 at 12:52 AM #917881Maria Isabel AlvarezParticipantThis reply has been marked as private.
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July 11, 2023 at 10:53 AM #917969DorisModerator
Hi Maria Isabel Alvarez,
I encountered this problem while logging in to your website
https://imgur.com/KDNQdgq
Sincerely======================
Thimpress support
Doris
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July 11, 2023 at 10:10 PM #918132Maria Isabel AlvarezParticipantThis reply has been marked as private.
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July 12, 2023 at 7:17 AM #918179Maria Isabel AlvarezParticipant
Hi, I’m still waiting for an answer please.
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July 12, 2023 at 11:08 AM #918231DorisModerator
Dear Maria Isabel Alvarez,
Sorry but I have to report this error again https://imgur.com/KDNQdgq
Best regards,
Doris
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July 12, 2023 at 11:32 AM #918234Maria Isabel AlvarezParticipant
the error is when entering the url or when entering the password?
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July 12, 2023 at 11:39 AM #918236DorisModeratorThis reply has been marked as private.
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July 12, 2023 at 11:48 AM #918237Maria Isabel AlvarezParticipantThis reply has been marked as private.
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July 12, 2023 at 12:01 PM #918240Maria Isabel AlvarezParticipant
We are asking our hosting for help
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July 12, 2023 at 12:10 PM #918242Maria Isabel AlvarezParticipantThis reply has been marked as private.
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July 12, 2023 at 12:42 PM #918245Maria Isabel AlvarezParticipantThis reply has been marked as private.
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July 12, 2023 at 10:39 PM #918380DorisModerator
Dear Maria Isabel Alvarez,
My country is Vietnam, please open access in this country.
Best regards,
Doris
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July 13, 2023 at 12:50 AM #918395Maria Isabel AlvarezParticipant
Please try again with the URL
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July 13, 2023 at 3:06 PM #918537DorisModerator
Hi Maria Isabel Alvarez,
I assigned this issue to our developer and will give you a solution asap.
Best Regards,
Doris
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July 14, 2023 at 9:57 AM #918718Maria Isabel AlvarezParticipant
Please provide information. thank you
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July 14, 2023 at 10:14 AM #918729DorisModerator
Dear Maria Isabel Alvarez,
I checked the website and found your error, I passed this error to our developer.
We will fix it for you soon, take it easyBest regards,
Doris
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July 15, 2023 at 11:57 PM #919001DorisModerator
Dear Maria Isabel Alvarez,
Error caused by payment gateway of Transbank Webpay REST plugin. I tried changing the payment gateway and the order did not fail https://screenpal.com/i/c0i2fyVgKEI.
Have a nice day
Best regards,
Doris
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July 20, 2023 at 4:49 AM #920050Maria Isabel AlvarezParticipant
Hello, your answer does not help at all.
Please, I need the purchase to be made through woocommerce.
The plugin is not recognizing the purchase by transbank so that the automatic registration is generated.
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July 20, 2023 at 6:39 AM #920064Maria Isabel AlvarezParticipant
Transbank does not throw an error, the purchase is made without a problem, it recognizes the purchase of the course.
Who does not is the plugin to use woocommerce and learnpress
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July 20, 2023 at 6:55 AM #920065Maria Isabel AlvarezParticipantThis reply has been marked as private.
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July 20, 2023 at 10:09 AM #920128DorisModerator
Dear Maria Isabel Alvarez,
I have sent your feedback back to our developer, they are looking for a solution, please wait patiently for my response.
Best regards,
Doris
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July 20, 2023 at 9:51 PM #920309Maria Isabel AlvarezParticipant
My first consultation was on July 8 and so far July 20, they have not been able to solve my problem.
Please solve it soon
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July 21, 2023 at 1:46 AM #920331Maria Isabel AlvarezParticipant
The error is not from transbank. When purchasing with a discount code, the automatic enrollment to the course is not generated either.
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July 21, 2023 at 9:58 AM #920499DorisModerator
Dear Maria Isabel Alvarez,
Please calmly wait for a response from our developer
Best regards,
Doris
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July 22, 2023 at 11:35 PM #920731Maria Isabel AlvarezParticipant
Hello, I am still waiting for an answer.
I wanted to test exporting the course using a Learnpress extension plugin and I get the message in the image, will that have to do?
https://www.dropbox.com/scl/fi/qht7q1phzk3tqft1rvavh/8.jpg?rlkey=6jj4vkwvmysbntfetk7vn0mt9&dl=0
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July 24, 2023 at 11:10 AM #920902DorisModerator
Dear Maria Isabel Alvarez,
Version 4.0.2 is the latest, you can use it without updating
See the instructions here: https://docs.thimpress.com/export-import-add-ons-learnpress/#doc-settings-2Best regards,
Doris
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July 26, 2023 at 9:41 AM #921448DorisModeratorThis reply has been marked as private.
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July 27, 2023 at 1:22 AM #921655Maria Isabel AlvarezParticipantThis reply has been marked as private.
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July 27, 2023 at 11:30 AM #921763DorisModerator
Dear Maria Isabel Alvarez,
Yes, I have received the information you sent, our developer will respond to you as soon as possible
Best regards,
Doris
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August 1, 2023 at 8:23 AM #922712DorisModerator
Hi Maria Isabel Alvarez,
We have fixed your issue on your website. Please check again.
If your issue is resolved, please tell us so that we can close this topic.
Sincerely
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Thimpress Support
Doris
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August 3, 2023 at 10:25 PM #923525Maria Isabel AlvarezParticipant
Hello thank you very much.
What was the problem?
Please don’t close the topic yet. Give us a couple days of review to close the issue.
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August 4, 2023 at 8:39 AM #923573DorisModerator
Dear Maria Isabel Alvarez,
Yes, I’ll stay here and wait for your next question, I won’t close the topic
Best regards,
Doris
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