Problem with register and reset password

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- April 18, 2024 at 8:53 PM #971059
  
  Laura Marta Mantoani
  Participant
  
  Hello,
  
  I am encountering two issues on our website: one with the registration form and the other with the reset password form. First, when attempting to register using an email that already exists in our database, the error message displayed is incorrect, as shown in the attached video. Second, when I try to use the reset password feature, I receive an error message, as can be seen in the video.
  
  Best regards
  
  Laura Mantoani
- April 18, 2024 at 8:56 PM #971060
  
  Laura Marta Mantoani
  Participant
  
  This reply has been marked as private.
- April 19, 2024 at 10:17 AM #971131
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- April 22, 2024 at 3:53 PM #971565
  
  Laura Marta Mantoani
  Participant
  
  This reply has been marked as private.
- April 22, 2024 at 5:15 PM #971579
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- April 23, 2024 at 5:18 PM #971787
  
  Laura Marta Mantoani
  Participant
  
  This reply has been marked as private.
- April 24, 2024 at 10:56 AM #971933
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- April 24, 2024 at 4:00 PM #971999
  
  Laura Marta Mantoani
  Participant
  
  This reply has been marked as private.
- April 24, 2024 at 4:17 PM #972004
  
  Julia
  Keymaster
  
  Hi Laura Marta Mantoani,
  
  We have fixed your issue on your website. Please check again.
  
  If your issue is resolved, please tell us so that we can close this topic.
  
  Sincerely
  
  ==============
  
  Thimpress Support
  
  Julia
- April 24, 2024 at 4:17 PM #972005
  
  Julia
  Keymaster
  
  This reply has been marked as private.
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