Reinstalling LearnPress
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July 3, 2018 at 10:13 PM #321150mmtrhParticipant
Dear Sir,
I had Learnpress installed with all addons, Paid Memberships, etc. I have more than 40 courses, lesson and quizzes already there.
I am not a developper. I am just a professor in Genetics with some experience in feeding my wordpress website.
The support here at thimpress forum asked me once FTP access and I asked my host team to give me that info for when I need it. Basically they generated an FTP access to a particular folder where I am working as a ‘temporary’, before I replace my actual website.
It came out that the whole directory crashed as you can see here http://temp.aprendaplugado.com/site/
In order to fix this, my Server technician asked me the info for the data bank access, which I gave to him. He also asked me the zip files to reinstall the whole think associated with the system thim/learnpress.
Here is where my concerns are:
1 – I know you are always warning us not to reinstal Thimpress, since there is a risk of losing all we did with Learnpress.
2 – Will my courses that I desiged get lost with this proccedure?
3 – Is there any direction that I can tell my Server technician to properly reinstall without missing a word on what I did so far?
4-Will you please provide me with the zip files and instructions that I can translate to my technician. I am not sure if he speaks English. We are both Brazilians.
I do appreciate your support on this. -
July 3, 2018 at 11:03 PM #321161mmtrhParticipant
All fixed now. Another technician got a copy. Thanks
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July 4, 2018 at 10:51 AM #321318AnonymousInactive
Dear mmtrh,
That’s great when you can solve all issues for your self.
Best regards,
Huyen Anh
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