Slow loading

[aurelie]

Hi,

i ask to a developer back end. he was look and he tell me it s because of templates font icons.

the icons of the template font loads 50 times* it’s huge ! can you intervene ? thank you.

[aurelie]

i send you my personal informations

[aurelie]

You can check here : https://developers.google.com/speed/pagespeed/insights/?hl=fr&url=https%3A%2F%2Fchapojulo.com%2F

sevend second, it s so much. We have to have 3 second maximal in a website. https://prnt.sc/uiznya

[Julia]

This reply has been marked as private.

[aurelie]

Hello okay, and thank you, but there is slow because JavaScript. (404) have you an good extension for this ?

[aurelie]

I tried your plugin solutions. It’s always very slow even to access the wordpress back office. I don’t know what to do.

[aurelie]

it s very problematic : https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fchapojulo.com%2F

[aurelie]

you dont answer me

[Julia]

This reply has been marked as private.

[aurelie]

it s speed, because, i put the website in maintenance, but there are lots of problem with your theme

[aurelie]

Hello i update my website online, and the time of loading is too long .
I put every recommandation you give me but the same probleme.

Can youu check and give me a solution to my issue

[Julia]

This reply has been marked as private.

[aurelie]

hello i use it but always the same problem

[Augustus]

Dear aurelie,

I have improved the speed your site, please recheck

 

Best regards,

Augustus

 

[aurelie]

Hello thank you but it’s always the same slowness 16 seconds, it’s huge. https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fchapojulo.com%2F

[Augustus]

Dear aurelie,

I have tried hard improve the speed your site but now, I think you need to use CDN for your site

 

Best regards,

Augustus

 

[aurelie]

Damn, there is no other solutions ?

[aurelie]

the website dont display . https://chapojulo.com

[aurelie]

i think is the extension you put in the website. It s problematic

[aurelie]

i have desactivate Speed booster pack and the website work. Please check your update because it s increase the website

[Augustus]

Dear aurelie,

We are trying to improve the speed your site but it needs more time to resolved, hope you can understand

 

Best regards,

Augustus

 

[aurelie]

Hi , my website have always has a big problem of slowness. So far your extensions have been a flop, the last one I had to deactivate because it was incompatible with your template.

I bought the CDN as you suggested we are still at the same point. Just do what you need to do. It’s ANNORMAL

[aurelie]

https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fchapojulo.com%2F

According to google there are problems due to the theme code and javascript.

Please do what you can on your side. This is a professional site and it’s a shame to sell a theme that once online is very slow.

[Star Lord]

Dear aurelie,

Sorry, but we have tried our best to optimize our code on your website.
The loading time is based on many factions like server, internet speed, media sizes…

And you should optimize your background images: https://prnt.sc/vvl4yf

Sorry, we cannot do anything more in this case.

Best regards,

Star Lord

 

[aurelie]

Hello and thank you for your feedback. However, I downloaded smush for this and I will manually reduce them again if necessary, but it’s not only the images that slow down the site.

The pictograms generated by the theme also do it, the javascript php html code you used also it’s not ONLY those images that make the site slow.
So that’s why it’s a problem with the theme.

Can you investigate it ? Because I bought a CDN, on the host side it tells me that there is no problem I even updated the php of the site.

Source : https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fchapojulo.com%2F

thank you

[aurelie]

you dont answer me for this point

[Star Lord]

Dear aurelie,

We tried our best to improve the loading speed on your website. There is nothing we can do more. There are many issue cause slow loading on your website, not only from our theme.

If you are not satisfied with our theme, you can raise a refund request on the Themeforest market, we will accept your refund request.

Best regards,

Star Lord

 

[Author]

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