Slow loading

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- September 17, 2020 at 9:54 PM #606198
  
  aurelie
  Participant
  
  Hi,
  
  i ask to a developer back end. he was look and he tell me it s because of templates font icons.
  
  the icons of the template font loads 50 times* it’s huge ! can you intervene ? thank you.
- September 17, 2020 at 9:57 PM #606199
  
  aurelie
  Participant
  
  i send you my personal informations
- September 17, 2020 at 10:06 PM #606205
  
  aurelie
  Participant
  
  You can check here : https://developers.google.com/speed/pagespeed/insights/?hl=fr&url=https%3A%2F%2Fchapojulo.com%2F
  
  sevend second, it s so much. We have to have 3 second maximal in a website. https://prnt.sc/uiznya
- September 18, 2020 at 9:09 AM #606327
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- September 18, 2020 at 7:20 PM #606583
  
  aurelie
  Participant
  
  Hello okay, and thank you, but there is slow because JavaScript. (404) have you an good extension for this ?
- September 20, 2020 at 11:38 PM #607055
  
  aurelie
  Participant
  
  I tried your plugin solutions. It’s always very slow even to access the wordpress back office. I don’t know what to do.
- September 21, 2020 at 12:21 AM #607065
  
  aurelie
  Participant
  
  it s very problematic : https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fchapojulo.com%2F
- September 22, 2020 at 6:44 PM #607778
  
  aurelie
  Participant
  
  you dont answer me
- September 24, 2020 at 2:16 PM #608497
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- September 24, 2020 at 3:25 PM #608540
  
  aurelie
  Participant
  
  it s speed, because, i put the website in maintenance, but there are lots of problem with your theme
- September 24, 2020 at 8:36 PM #608717
  
  aurelie
  Participant
  
  Hello i update my website online, and the time of loading is too long .
  I put every recommandation you give me but the same probleme.
  
  Can youu check and give me a solution to my issue
- September 25, 2020 at 5:53 PM #609166
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- September 29, 2020 at 3:22 PM #610403
  
  aurelie
  Participant
  
  hello i use it but always the same problem
- October 1, 2020 at 11:04 AM #611291
  
  Augustus
  Keymaster
  
  Dear aurelie,
  
  I have improved the speed your site, please recheck
  
  Best regards,
  
  Augustus
- October 1, 2020 at 3:15 PM #611363
  
  aurelie
  Participant
  
  Hello thank you but it’s always the same slowness 16 seconds, it’s huge. https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fchapojulo.com%2F
- October 2, 2020 at 1:44 PM #611764
  
  Augustus
  Keymaster
  
  Dear aurelie,
  
  I have tried hard improve the speed your site but now, I think you need to use CDN for your site
  
  Best regards,
  
  Augustus
- October 2, 2020 at 3:53 PM #611881
  
  aurelie
  Participant
  
  Damn, there is no other solutions ?
- October 2, 2020 at 3:56 PM #611883
  
  aurelie
  Participant
  
  the website dont display . https://chapojulo.com
- October 2, 2020 at 3:58 PM #611885
  
  aurelie
  Participant
  
  i think is the extension you put in the website. It s problematic
- October 2, 2020 at 4:21 PM #611920
  
  aurelie
  Participant
  
  i have desactivate Speed booster pack and the website work. Please check your update because it s increase the website
- October 5, 2020 at 10:05 AM #612573
  
  Augustus
  Keymaster
  
  Dear aurelie,
  
  We are trying to improve the speed your site but it needs more time to resolved, hope you can understand
  
  Best regards,
  
  Augustus
- October 16, 2020 at 7:09 PM #617288
  
  aurelie
  Participant
  
  Hi , my website have always has a big problem of slowness. So far your extensions have been a flop, the last one I had to deactivate because it was incompatible with your template.
  
  I bought the CDN as you suggested we are still at the same point. Just do what you need to do. It’s ANNORMAL
- October 16, 2020 at 7:13 PM #617289
  
  aurelie
  Participant
  
  https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fchapojulo.com%2F
  
  According to google there are problems due to the theme code and javascript.
  
  Please do what you can on your side. This is a professional site and it’s a shame to sell a theme that once online is very slow.
- December 6, 2020 at 10:18 AM #635220
  
  Star Lord
  Participant
  
  Dear aurelie,
  
  Sorry, but we have tried our best to optimize our code on your website.
  The loading time is based on many factions like server, internet speed, media sizes…
  
  And you should optimize your background images: https://prnt.sc/vvl4yf
  
  Sorry, we cannot do anything more in this case.
  
  Best regards,
  
  Star Lord
- December 7, 2020 at 1:30 AM #635387
  
  aurelie
  Participant
  
  Hello and thank you for your feedback. However, I downloaded smush for this and I will manually reduce them again if necessary, but it’s not only the images that slow down the site.
  
  The pictograms generated by the theme also do it, the javascript php html code you used also it’s not ONLY those images that make the site slow.
  So that’s why it’s a problem with the theme.
  
  Can you investigate it ? Because I bought a CDN, on the host side it tells me that there is no problem I even updated the php of the site.
  
  Source : https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fchapojulo.com%2F
  
  thank you
- December 23, 2020 at 9:00 PM #641811
  
  aurelie
  Participant
  
  you dont answer me for this point
- December 24, 2020 at 11:47 AM #641991
  
  Star Lord
  Participant
  
  Dear aurelie,
  
  We tried our best to improve the loading speed on your website. There is nothing we can do more. There are many issue cause slow loading on your website, not only from our theme.
  
  If you are not satisfied with our theme, you can raise a refund request on the Themeforest market, we will accept your refund request.
  
  Best regards,
  
  Star Lord
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