User get randomly logged out

Tagged: access info

Viewing 6 reply threads

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Posts
- April 19, 2023 at 7:47 PM #900859
  
  ameerkhatri6167
  Participant
  
  Hi team,
  
  When I am testing and playing around inside the profile dashboard, sometimes the users get randomly logged out
  
  The page shows an error message that this user had not made their profile public.
  
  I cannot figure out a pattern or the exact sequence that causes this error, but it happens frequently if a new user logs in and clicks 3-4 pages.
  
  Please find a screenshot of the error here – https://prnt.sc/8z0wE3AP1HM6
  
  Regards
  Ameer
- April 20, 2023 at 8:59 AM #900945
  
  Daisy
  Moderator
  
  Dear ameerkhatri6167,
  
  I can’t log in to your account. Please check it for me.
  
  Best regards,
  
  Daisy
- April 20, 2023 at 4:53 PM #901209
  
  ameerkhatri6167
  Participant
  
  Sharing Access Info
- April 21, 2023 at 10:22 AM #901342
  
  Daisy
  Moderator
  
  Hi ameerkhatri6167,
  
  I assigned this issue to our developer and will give you a solution asap.
  
  Best Regards,
  
  Daisy
- April 25, 2023 at 5:16 PM #902469
  
  ameerkhatri6167
  Participant
  
  Hi Team,
  
  Any Updates here?
- April 26, 2023 at 9:32 AM #902595
  
  Daisy
  Moderator
  
  Hi ameerkhatri6167
  
  Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.
  
  Daisy
- May 16, 2023 at 5:24 PM #906735
  
  Daisy
  Moderator
  
  Hi ameerkhatri6167,
  
  We have fixed your issue on your website. Please check again.
  
  If your issue is resolved, please tell us so that we can close this topic.
  
  Sincerely
  
  ==============
  
  Thimpress Support
  
  Daisy
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