WP booking number and Woocommerce booking number not matching

[dancerbej]

Hi there,
Me again.

When a customer books through the online booking Via Woocommerce,
the booking number listed in the Woocommerce order numbers doesn’t match the booking number listed in the Bookings section of WP Booking.

How do I fix this?

Our website is hosted on wordpress so I asked the support chat to see if it was something wordpress could fix but they said to go to you directly.

Thanks in advance.

I’m using WP Hotel booking, Woocommerce and WP Hotel Booking Woocommerce

[Admin]

Dear dancerbej,

The order is created by 2 different systems: WooCommerce and WP Hotel Booking. So it’s impossible to have the same ID order.

Yours Sincerely,

Thoa Kim

———-

ThimPress Support Team

[dancerbej]

Thanks for the quick reply.
It just logically didn’t make sense because the customer was getting the booking ID number from Woocommerce
but in our end, we were keeping track and doing our records with WP BOOKING ID numbers.

It would be nice if the Booking numbers matched so that the customer and us had the same number for the booking.

Thanks anyways.

[Author]

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