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Viewing 50 posts - 1 through 50 (of 63 total)
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  • fullbelly
    Participant

    Hi,

    It’s a start, I see the core is installed now and the learnpress so thats improved.

    Question about the thimpress coaching plugins -> there is still 5 thimpress plugins needing updating, prior, several of those would break the website so I have left those alone, have you tried updating those at all? The revolution slider one I have a seperate download for so leave that one for me.

    Also the PHP Time Limit is still showing: 30 – We recommend setting max execution time to at least 60. See: Increasing max execution to PHP

    Can you put it back to 90 seconds as it was before the restore?

    thanks


    fullbelly
    Participant

    Ok. Its sitting as is after I did the restore as I cannot do anything else at this time with it.


    fullbelly
    Participant

    Hello Ha, Is there any progress? The updates are building up sitting there higher and higher in the dashboard for the whole coaching theme thimpress stuff – and I am not updating them as they will break the website again….can you advise asap?

    Also can the php time frame be checked, (but you cannot rely on the coaching theme system stats tabpage as that is not updated or accurate) and extend back to 90 seconds if it rolled back to 30 seconds with that last backup/restore I had to do?

    I am waiting a long time now for any kind of help – please advise if I just have to switch themes and your theme has become permanently broken or ????? can it be fixed????


    fullbelly
    Participant

    I did a restore back 7 days all that was left to update was the thimpress/coaching updates and akismet antispam…all the rest of the plugins worked then….the issue is your THIM CORE – it breaks the whole website and I will need to restore back 1 more day again yet now….

    Warning: require_once(/home/content/p3pnexwpnas14_data01/64/3051164/html/wp-content/plugins/thim-core/providers/class-thim-singleton.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas14_data01/64/3051164/html/wp-content/plugins/thim-core/thim-core.php on line 233

    Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas14_data01/64/3051164/html/wp-content/plugins/thim-core/providers/class-thim-singleton.php’ (include_path=’.:/opt/remi/php72/root/usr/share/pear:/opt/remi/php72/root/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/content/p3pnexwpnas14_data01/64/3051164/html/wp-content/plugins/thim-core/thim-core.php on line 233


    fullbelly
    Participant

    Hello, You have had this for 7 full days now and there has been zero attempt to actually fix my issue at all.


    fullbelly
    Participant

    I am under the assumption no one works there any more. Is this correct?


    fullbelly
    Participant

    Hello is anyone following up on this yet? DAYS AND DAYS AND DAYS HAVE PASSED NOW, people are coming to my site and there is NO COURSE present anymore – not even the plugin can be installed.

    You have the server info since yesterday – ??? Please – urgent, thank you.


    fullbelly
    Participant
    This reply has been marked as private.

    fullbelly
    Participant

    It took 4 days just for thimpress to suggest increasing the PHP time limit – 2 days after someone visited and broke it again…and they did not back up my stuff before they tried the update that I advised would fail and no sandbox.

    this is really poor support – Im so upset its not even funny

    Godaddy raised the php limit to 90 seconds 1 hour ago and said there is NO WAY ANY PLUGIN out there should exceed that limit including COACHING AND LEARNPRESS.

    This is soooo unprofessional to leave me sitting here 4 days now with people ready for this course that took absolutely MONTHS to build and you tell me your people that visited did not even back that up??? This is BAD customer service. Sorry – just bad slow responses and passing the buck.


    fullbelly
    Participant

    I call BS on that statement, yes thimpress visited twice to my site yesterday.

    I already told you in the original post the plug in is **** NOT REINSTALLABLE **** its broken !!!

    and question – if you can get it reinstalled on the coaching theme – is my whole course creation going to magically ‘reappear’????

    HELLLOOOO


    fullbelly
    Participant

    Hello is anyone working here any longer? I NEED MY COURSE PUT BACK ON MY LEARNPRESS LIKE YESTERDAY!!!!

    My whole learnpress has been removed from my website as of yesterday and no repsonse from anyone…a course that has been MONTHS in development missing now after thimpress visited the site yesterday.


    fullbelly
    Participant

    Hello Ha,

    I am getting very upset, no one is responding and I can see from my tracking that thimpress has been on the website yesterday.

    Since that the learnpress has not been put back into my plugins with my full course which is months and months of videos and work – 100% missing!

    I need to know what the heck is going on and I need to know asap.


    fullbelly
    Participant

    Is someone from there working on this issue right now? I just checked my dashboard and the learnpress plug in is completely missing, and in the coaching theme updates it is set to install which I am not going to do at this time because if no one is working on this I need you to reinstall my learnpress with my whole course back in the plugin – tonight my whole course is missing because the learnpress has been removed and it was not me that removed it and no one else has access. I sure hope you have backed up my course – I have worked MONTHS and months on this course now and there is no sandbox in learnpress to work within.

    Advise asap


    fullbelly
    Participant

    I just finished another whole website restoration to get the learnpress back the way it was yesterday again….but cannot still update the learnpress plugin for coaching theme.

    in reply to: Learnpress Preview in Coaching Theme Errors Out #386336

    fullbelly
    Participant

    You can’t be serious?

    So I have to wait till I setup my whole course and push it live to see if it works and if there are errors YOU have to work on it LIVE to fix the errors????? SERIOUSLY???

    Do you not have a test mode for the course? This is crazy!

    in reply to: Learnpress Preview in Coaching Theme Errors Out #386334

    fullbelly
    Participant

    Please advise how a person or webmaster creating a learnpress course in sandbox mode/draft mode is able to run/preview the whole created course including the lessons without publishing it?

    in reply to: Learnpress Preview in Coaching Theme Errors Out #386322

    fullbelly
    Participant

    I just rechecked it, exactly the same, nothing has changed.

    I still cannot run the course lessons preview while the course is in draft mode to see what a student will see, or to see if there are errors or glitches, when it goes live and they purchase it.

    in reply to: Learnpress Preview in Coaching Theme Errors Out #386130

    fullbelly
    Participant

    Hello, Here is the video of the preview not working. This is in Microsoft Edge, tried the preview in Chrome and same issue.

    Here is the link to the video: https://drive.google.com/file/d/1ZEnsgaGH7wia1jFsh9BJl7GVFK2fSsz4/view?usp=sharing

    Thank you

    in reply to: Learnpress Preview in Coaching Theme Errors Out #385517

    fullbelly
    Participant

    Here is the link where you can scroll down when logged into the dashboard and click the video 1.1 link –
    https://fullbellymeter.com/?post_type=lp_course&p=5558&preview=true

    I have 1 week left to get this whole course pushed out, I have a deadline so please assist asap.

    in reply to: Learnpress Preview in Coaching Theme Errors Out #385368

    fullbelly
    Participant

    If you need a video, is there a free online something for me to use to video what I see on my screen here?

    in reply to: Learnpress Preview in Coaching Theme Errors Out #385366

    fullbelly
    Participant

    I switched browsers from MS Edge to Chrome so I suspect an issue with MS Edge and the learnpress. When using Chrome browser, I don’t see the same page error however the in preview the video in lesson 1.1 does not run. When I click on Lesson 1.1 ->Intro To The BadAss Belly Braintrain -> you can see the little triangle video icon beside it (see attached image) and nothing happens even though that lesson has the youtube imbedded link in there properly.

    Does the whole course need to be in a published state to view the video lessons sequentially? If so that is going to be difficult to view a whole course by publish, unpublish over and over while people are waiting/trying to buy the course…makes no sense.

    Attachments:
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    in reply to: Learnpress Preview in Coaching Theme Errors Out #385291

    fullbelly
    Participant

    here are the image errors:

    a) when you try to preview the lesson you will see errors load, then it flips to this errored page
    b) the whole thing appears out of date (see 2nd image) and there is nothing left for me to update on my end, my theme and plugins are as up to date as I can get.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Coaching Theme Woocommerce Error #384721

    fullbelly
    Participant

    I reuploaded to that path and yes that one error is resolved now.

    These are the last of the woocommerce items that will error with the coaching theme – can this list be fixed as well since you are already familiar with the fixes that need to be resolved for this, then send me again the file and path to upload when done? The login and password and products review stuff will be very important etc. Thanks

    coaching/woocommerce/content-widget-product.php version 3.3.0 is out of date. The core version is 3.5.2

    coaching/woocommerce/myaccount/form-login.php version 3.4.0 is out of date. The core version is 3.5.0

    coaching/woocommerce/myaccount/form-lost-password.php version 3.4.0 is out of date. The core version is 3.5.2

    coaching/woocommerce/single-product/product-image.php version 3.3.2 is out of date. The core version is 3.5.1

    coaching/woocommerce/single-product/product-thumbnails.php version 3.3.2 is out of date. The core version is 3.5.1

    coaching/woocommerce/single-product-reviews.php version 3.2.0 is out of date. The core version is 3.5.0,

    in reply to: Coaching Theme Woocommerce Error #384660

    fullbelly
    Participant

    Woocommerce status in dashboard still shows single-product items and some others out of date as seen below here, so maybe thats why the fix is not working yet – needs more updating?

    coaching/woocommerce/archive-product.php,
    coaching/woocommerce/content-product.php,
    coaching/woocommerce/content-single-product.php,
    coaching/woocommerce/content-widget-product.php version 3.3.0 is out of date. The core version is 3.5.2,
    coaching/woocommerce/global/quantity-input.php,
    coaching/woocommerce/loop/loop-start.php,
    coaching/woocommerce/loop/orderby.php,
    coaching/woocommerce/loop/pagination.php,
    coaching/woocommerce/loop/rating.php,
    coaching/woocommerce/loop/result-count.php,
    coaching/woocommerce/loop/sale-flash.php,
    coaching/woocommerce/myaccount/form-login.php version 3.4.0 is out of date. The core version is 3.5.0,
    coaching/woocommerce/myaccount/form-lost-password.php version 3.4.0 is out of date. The core version is 3.5.2,
    coaching/woocommerce/single-product/meta.php,
    coaching/woocommerce/single-product/product-image.php version 3.3.2 is out of date. The core version is 3.5.1,
    coaching/woocommerce/single-product/product-thumbnails.php version 3.3.2 is out of date. The core version is 3.5.1,
    coaching/woocommerce/single-product/rating.php,
    coaching/woocommerce/single-product/related.php,
    coaching/woocommerce/single-product/review.php,
    coaching/woocommerce/single-product/short-description.php,
    coaching/woocommerce/single-product/tabs/description.php,
    coaching/woocommerce/single-product/up-sells.php,
    coaching/woocommerce/single-product-reviews.php version 3.2.0 is out of date. The core version is 3.5.0,
    coaching/woocommerce/single-product.php

    in reply to: Coaching Theme Woocommerce Error #384653

    fullbelly
    Participant

    No it did not fix it…I uploaded successfully see the image here….refreshed the dashboard, preview of single product – same error displaying.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Coaching Theme Woocommerce Error #384645

    fullbelly
    Participant

    Just uploaded it ok, going to test it now.

    in reply to: Coaching Theme Woocommerce Error #384638

    fullbelly
    Participant

    I got the file downloaded, uploading to the folder you advised in the next few minutes.

    in reply to: Coaching Theme Woocommerce Error #384633

    fullbelly
    Participant

    No attachment came with the email. Please resend the attachment….

    in reply to: Coaching Theme Woocommerce Error #384632

    fullbelly
    Participant

    Hello, I got a message that you fixed the error. It is not fixed on my end. I am going to reboot my pc just in case and reload everything…but right now and even in private browsing window – same error.

    in reply to: Coaching Theme Woocommerce Error #384598

    fullbelly
    Participant

    It also occurs the same way/same error on the binaural beats product preview.

    in reply to: Coaching Theme Woocommerce Error #383611

    fullbelly
    Participant

    Hi, the error is showing in preview mode….

    see attached photo….

    in the dashboard go to products->all products->200 Ways To Find Time To Exercise->Preview button (on right side beside the draft button).

    Attachments:
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    in reply to: Coaching Theme wp-lms learnpress plugin Course Inquiry #383424

    fullbelly
    Participant

    Hi, Can you advise if I have this correct

    -For a plain free membership use the coaching registration page and process only
    -For a paid membership non recurring/non subscription fee can use woo commerce only
    -For a paid recurring subscription woo commerce must be used with paid membership pro both
    -For a non membership recurring payment – woo commerce by itself?

    or does woo commerce does not support recurring payments by itself then?

    in reply to: Coaching Theme wp-lms learnpress plugin Course Inquiry #383050

    fullbelly
    Participant

    Hi,

    To offer a digital download purchase off the shop page on the coaching theme, does the coaching theme have something builtin for payments or do I add plugins seperately ie: stripe, woocommerce, paypal for an outright purchase with no membership?

    Which payment method is best for digital downloads? and does it matter if I have multiple payment options ie: do they conflict?

    in reply to: Coaching Theme wp-lms learnpress plugin Course Inquiry #379692

    fullbelly
    Participant

    Very helpful explanation thank you.

    in reply to: New user registration not working with Google reCaptcha Pro #379691

    fullbelly
    Participant

    Thank you for letting me know they are working on the update. I am not in a rush as I advised before I found a workaround that is just working great so I was able to solve my own problem. I guess other customers though may be asking for this in the future though. Thanks again for all of the great support!

    in reply to: Coach Theme Search Google Engine Question #379690

    fullbelly
    Participant

    Hello, Thank you for your response. I am almost at the end of my search engine issues as I purchased the Yoast SEO premium plugin, and it really helped immensely in getting my pages and robots.txt file correct. Their technical support is supreme! Since purchasing the plugin I am back on the charts on both google and bing.

    Again thank you for trying to support this issue. This issue is now resolved as I just need to tweak my current pages now.

    in reply to: New user registration not working with Google reCaptcha Pro #379294

    fullbelly
    Participant

    Yes of course. Great to know they are fixing that! It would be nice if they included mailchimp integration on the registrations as well.

    Thank you

    in reply to: Coach Theme Search Google Engine Question #377969

    fullbelly
    Participant

    Hello, regarding ‘noindexing’ allowed by any search engine.

    Please look at this image. The file I need to fix is located in a meta tag it says. Can you advise me the file name / path where this is located so I can fix the command that says not to allow indexing from search engine whatsoever.

    This is not the default of the godaddy server because it used to work until the new theme got pushed out, which means this is built into the theme and possibly another glitch the coaching theme is not aware of.

    I found the robots.txt file and have that fixed but this last file resides somewhere else now…please advise the path so I can get to it myself using my FileZilla. Or if you can just go in and fix that one word and allow google to index my site.

    Attachments:
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    in reply to: Coach Theme Search Google Engine Question #377444

    fullbelly
    Participant

    So apparently the default robots.txt file was set to disallow. Godaddy changed that and I was able to submit a recrawl request now. However the indexing is failing now, not allowed so I have to call and have that changed as well.

    Is this file – the robots.txt and indexing built into / come with the coach theme like that?

    in reply to: Coaching Theme – Plugin Updates Timing Out #376808

    fullbelly
    Participant

    I ran an update today on a plugin and it went through ok. Weird…

    in reply to: Coaching Theme – Plugin Updates Timing Out #376778

    fullbelly
    Participant

    Hi,

    I see also they updated, however while updating that same error occurs, then if I just walk away and leave the page and come back like an hour later the error is gone and it says they have updated. So while updating that error generates, its like there is a delay of some kind in the background.

    in reply to: Coach Theme Search Google Engine Question #376777

    fullbelly
    Participant

    So in analyzing my current themes pages it seems almost all of the coach theme pages are missing search tags HTML code. The instructions from godaddys site are:

    Adding Search Engine Visibility Tags To the HTML of Your Website
    Paste your code between the head tags in your website’s code.
    To Add Search Engine Visibility Tags To the HTML of Your Website
    Open a text editing program, such as Notepad.
    Log in to the Web hosting account provided to you by your hosting provider.
    In the text editor, open the .html file of the Web page you want to add the Search Engine Visibility Tags to.
    In the head portion of the file, insert the Search Engine Visibility Tags.
    Save the file.
    Upload the Web page to the server.

    Do I need to ftp into each file or can I just go to each page in WP dashboard ->load the page->edit page->add html in the html/visual editor box area????

    in reply to: Coach Theme Search Google Engine Question #376574

    fullbelly
    Participant

    Hi, Ok great thanks.

    I can see that I have to resubmit indexing via google as page names have changed and such / even the home page of the theme has a different URL for some reason than the last theme. I am working on it. Thanks

    in reply to: What page link can I insert my form code from? #375299

    fullbelly
    Participant

    Hi, Thank you for checking with the developers. I have been able to implement my own solution that is working fine to cover the lack of antispam entries that go into the registrations on the theme, and integration for mailchimp both and I can modify when I need as well so I will pass on the $150 custom code fee, but good to know the option is there if I ever want that.

    Thank you for checking.

    in reply to: What page link can I insert my form code from? #373994

    fullbelly
    Participant

    Hi, Was there any new information/update on this request?

    Thanks

    in reply to: Contact 7 form – on the home page #373993

    fullbelly
    Participant

    Yes that worked thank you! That is now resolved.

    in reply to: Code For Bottom of Blank Landing Page in Coach Theme #372928

    fullbelly
    Participant

    Ok yes I am heading there now to leave 5 stars!! Much appreciated.

    in reply to: What page link can I insert my form code from? #372895

    fullbelly
    Participant

    The process to be like this

    -> customer visits website decides to join as a free member or purchase a course.
    -> customer never had an account before so sees the original menu hyperlink that says -> ‘register | login’ (top right corner) and clicks register
    -> customer next sees only my custom form load [gravityform id=”1″ title=”false” description=”false”] then fills it out and hits the submit button
    -> customer next gets redirected to the original coach theme register link page: https://fullbellymeter.com/account/?action=register
    -> customer finishes registering and going through the normal registration process as it was originally.

    Make sense?

    This allows my new customers to be auto opted into my mailchimp and it has the honeypot checker built in so I don’t need to use the Google reCaptcha either….its an ideal solution for me to automate and secure my customer registrations.

    thanks

    in reply to: Code For Bottom of Blank Landing Page in Coach Theme #372888

    fullbelly
    Participant

    That worked great thank you! I deleted all the text/code, over-ride the page as blank template again, repasted code and it came out the way it should. Thank you very much for that fix!

    in reply to: Contact 7 form – on the home page #372776

    fullbelly
    Participant

    this is the form on the right side of the image I wish to insert my own form fields into but keep the same test and blue/gree style image.

    Attachments:
    You must be logged in to view attached files.
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