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Viewing 40 posts - 1 through 40 (of 40 total)
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  • in reply to: After Update my website crashed #678304

    irqr
    Participant

    Any idea?

    in reply to: After Update my website crashed #674112

    irqr
    Participant

    Right now, the website looks like that I just got the template and I have to add all of my information and texts. In another word, I should add everything that I did in the last 3 years.

    in reply to: After Update my website crashed #674110

    irqr
    Participant

    Dear Phuong,
    This plugin is for downgrading the word press version. I have this website for several years and I use your template for almost 3 years now. I customized the template but after the last update for the template all settings are gone. I want the template settings goes back to what it was 2 days ago.

    in reply to: After Update my website crashed #673094

    irqr
    Participant

    Thank you. Now, it looks better but still everything is like default settings. Our logo is gone, and if you check the website most of the information is like the demo. Can you reverse or roll back to the last version of the website before the update?

    in reply to: URGENT – Issues with all your updates #433019

    irqr
    Participant

    Is there any update?

    in reply to: URGENT – Issues with all your updates #432819

    irqr
    Participant

    Thank you. Looking forward to hearing back from you. Meanwhile I will disable the Paypal option because I do not want people to donate to them.

    in reply to: URGENT – Issues with all your updates #432189

    irqr
    Participant

    here is the screenshot that shows Florida City Gas and our paypal email is correct on the setting

    in reply to: URGENT – Issues with all your updates #432184

    irqr
    Participant

    I checked it again and tripe is working but we have issue with PayPal that I disabled it now. Please go ahead and enable it and see when you click instead of IRQR it shows the Florida Gas.

    in reply to: URGENT – Issues with all your updates #431609

    irqr
    Participant

    Yes that is only on main page but all our causes are here and you can try: http://irqr.net/?page_id=7302

    in reply to: URGENT – Issues with all your updates #431183

    irqr
    Participant

    I provided the access information

    in reply to: News Section of Home Does not word properly. #399556

    irqr
    Participant

    I already added an screenshot on my previous message. I checked it with iPhone 7.

    in reply to: Updating my theme #395378

    irqr
    Participant

    Thank you.

    in reply to: I can not edit posts #395377

    irqr
    Participant

    Thank you.

    in reply to: Problem with Installing Demo 5 or 6 #354755

    irqr
    Participant

    checking on different phone sized, we will have issue in some phones for numbers and they are mixed together as per the attached picture. How we should solve this issue for those people who are still using smaller phones.

    in reply to: Problem with Installing Demo 5 or 6 #354379

    irqr
    Participant

    ?

    in reply to: Problem with Installing Demo 5 or 6 #353837

    irqr
    Participant

    Where should I add this CSS code?

    in reply to: Problem with Installing Demo 5 or 6 #353439

    irqr
    Participant

    In some phones, the space between boxes is very small and they can not find the button (attached picture) What do you suggest to fix this issue?

    in reply to: Problem with Installing Demo 5 or 6 #351115

    irqr
    Participant

    Re Donate Now, on the menu bar, when I click on it, it will go to homepage again. How it should be fixed?

    in reply to: Problem with Installing Demo 5 or 6 #349961

    irqr
    Participant

    Which link should I enter for the Donate Now on the sticky menu?

    in reply to: Problem with Installing Demo 5 or 6 #349960

    irqr
    Participant

    I proviuded the access.

    in reply to: Problem with Installing Demo 5 or 6 #349626

    irqr
    Participant

    These are new Questions:

    A) I sorted out the payment process with Stripe and a test donation went through. Now I need to know how to modify fields for donation form?
    B) Which link should I use if I want to make a donation button for example on one sliders or on a page? The donation form is a pop-up and not a specific link.

    in reply to: Problem with Installing Demo 5 or 6 #349603

    irqr
    Participant

    4) I entered this link: http://irqr.net/2018/campaigns but it goes to homepage.

    6b) what is the solution and what should I do?

    in reply to: Problem with Installing Demo 5 or 6 #349023

    irqr
    Participant

    Thank you for your response. Here items that I did not undrestand:

    3) your response was: “It’s showing as demo 2, please check http://charitywp.thimpress.com/demo-2/.” but I did not undrestand what do you mean. please explain.

    4) IT is already use cause widget on home page but I want if someone click on “View All” they will be redirect to a page with all causes.

    5) what size do you recommend to have all images set up?

    6) I changed it to test mode and it gaves me this error: Secret key and Publish key is invalid. Please contact administrator to setup Stripe payment. while I entered the correct keys.

    6B) Also, as you may see in this picture (attached) the icons for stripe and paypal is just an squre. IT will be visiable in some browsers and squres in some. What is the solution?

    10) I added but still does not fix it.

    in reply to: Problem with Installing Demo 5 or 6 #348583

    irqr
    Participant

    Another question:

    1) if you look at the website version of the website, you may see the menu with our logo and three boxes for Consultation appointment, Knowledge base and Refugee application. This menu is not available on mobile version. How I can set it up that these three boxes will shown on mobile version as well?

    2) on the hoe menu drop down the background is white and texts are in pink. When we select for example About us – Volunteer, it will go to volunteer page and again if we click of About us menu, the volunteer text is white and it is not readable. How can I fix it that before and after click it will be the same colour. This issue it not happening on the mobile version.

    3) In the desktop version, top menu with logo, when we want to scroll down for a second the menu will be gone (attached image) how we should fix it?

    4) Causes: in the home page: which link we should enter to show all causes in grid for View All section? line News that it goes to this page which is the category link. http://irqr.ca/2018/?cat=643

    5) News: in the home page, pictures are not in the same size and one of them is larger than others, how we should set the pictures that always shows in in the same size in order to keep them in a organize way.

    6) However, I inserted the Stripe API keys but still when I use the test credit card, it only shows processing and does not go through. How I can make sure that the donation is working? (attached image)

    7) for Mailchimp and subscribe section, I inserted Mailchipm info and its API keys but I need to add two line for subscription, one for email and one for name and I do not know how and it does not work even with one line. (attached)

    8) In main menu, if we click on About Us or Click on the Introduction, it goes to the same page, how we can disable the About Us that is not being clickable and only people should choose one of Sub-menus?

    9) On the about us page: http://irqr.ca/2018/?page_id=555 I added another row “What is the Need?” and a text box. As you can see, the text is attached to the next section. How we can add a space between these two sections? attached image

    10) In this page also http://irqr.ca/2018/?page_id=6679 I added another row but the first part and second part (three text boxes) are not have any spaces in between and I can not add any spaces.

    in reply to: Problem with Installing Demo 5 or 6 #348564

    irqr
    Participant

    This one was your question on Sep 11, 5:46 pm:
    3. To change this form donate: i dont know if you just want to replace word “stripe” to “credit card” or you want to change method?

    and this is my answer to your question:
    Yes, If I can change it to Credit Card instead of Stripe, I think it would be fine.

    Please confirm that I do not need to redirect people to a payment gateway and by entering their information safety and securely they will be charged.

    in reply to: Problem with Installing Demo 5 or 6 #348042

    irqr
    Participant

    3. To change this form donate: i dont know if you just want to replace word “stripe” to “credit card” or you want to change method?
    Yes, I can change it to Credit Card as well and I think it would be fine.

    Please confirm that I do not need to redirect people to a payment gateway and by entering their information safety and securely they will be charged.

    in reply to: Problem with Installing Demo 5 or 6 #346112

    irqr
    Participant

    I was able to add the PayPal and Stripe. I think PayPal and Stripe icon it does not show on the page. see the image. it shows only a squre. Is it possibl eto change the Stripe to Credit Card because a lot of people might have no idea what it is.

    in reply to: Problem with Installing Demo 5 or 6 #346110

    irqr
    Participant

    It would be great if you send me a toturial on how to set up the FundPress becauyse I do not know all teh options. We are a charity and we do not have sale, therefore, I think checkout page and cart is not nessesary but I do not know how to set up options.

    in reply to: Problem with Installing Demo 5 or 6 #346104

    irqr
    Participant

    Thank you Albert,
    I was able to change teh background but what about the font awsome ones like in contact page?

    in reply to: Problem with Installing Demo 5 or 6 #345591

    irqr
    Participant

    Thank you. I was able to make it.

    1) As yo might notices, our colour is pinkish and I am changing some of seetings but sometimes I do not know wher I have to change them. like for the font awsomes in the attached picture or the background of teh testemonials or the background of the volunteer form.

    2) Also for donation and payment processing, do we have to sign up for any payment gateways?

    in reply to: Problem with Installing Demo 5 or 6 #345134

    irqr
    Participant

    Also, on the revolution pictures in homepage and I added some of our pictures but as you may see the first page is not ours but the template. How I can change the first image?

    in reply to: Problem with Installing Demo 5 or 6 #345129

    irqr
    Participant

    Thank you for all your help. in regards of number 3 above, How I can make the same page as http://charitywp.thimpress.com/demo-6/campaigns/
    I know that I have to create a page and link it in the menu but I do not know how I can create a page that all causes/ campaigns will be there and have the option of showing in a list or grid or even search. Do you have that page template?

    in reply to: Problem with Installing Demo 5 or 6 #344824

    irqr
    Participant

    Thank you

    1) I did make the change for team members but still randomly shows the team member. I went to About us page and set it to “recent” but still whenever I refresh it it changes the order.

    2) Please see the attached picture for the newsletter

    3) I added 2 campaign/cause and I can see them on the main page but when we click on view all it goes to this page: http://charitywp.thimpress.com/demo-6/campaigns/
    HOw we should have this page on our website?

    in reply to: Problem with Installing Demo 5 or 6 #344419

    irqr
    Participant

    Please provide me with a step by step guide if you have that I can follow and set everything.

    in reply to: Problem with Installing Demo 5 or 6 #344418

    irqr
    Participant

    Thank you so much. I have a few questions as well and please send me a step by step guide if you already have them:

    1) I added our team members but I need to put them in order like Executive Director first and then board and then staff and etc. I do not know how to reorganize it.

    2) I really like the who we are section of demo five with a few down arrows. How ai can add them in my demo 6?

    3) How should I set the donation page and make it functional? Should I sign up for any payment gateway?

    4) How should I fix the subscribe section? ai added my mailchimp but the subscribe field hs only one fild and does not work.

    in reply to: Problem with Installing Demo 5 or 6 #344339

    irqr
    Participant

    Thank you for your reply. I have issue with the slider and it keeps getting error. Also, if I complete the site and then I want to change the demo, all set up will be reset? In order to fix it, please go ahead and reset it if it fix all issues.

    in reply to: Problem with Installing Demo 5 or 6 #343790

    irqr
    Participant

    Any response? It is been 4 days that I am waiting for your reply.

    in reply to: Problem with Installing Demo 5 or 6 #343027

    irqr
    Participant

    Also, on Google Chrome and Firefox, Font Awesome icons does not show and it is a square.

    in reply to: Problem with Installing Demo 5 or 6 #342959

    irqr
    Participant

    Thank you. That issue fixed and I updated the PHP version but when I install the demo#6 it has a lot of issues and it is not look like the demo. you may see the website here: http://irqr.ca/2018/

    I expect when I install a demo it will be exactly as I can see on your website and then I will make it customized. I provided you with my access info and please log in and fix it. Thank you.

    in reply to: Problem with Installing Demo 5 or 6 #342343

    irqr
    Participant

    I provided access information

Viewing 40 posts - 1 through 40 (of 40 total)