How to Cancel Canva Subscription? (2024)

Canva is a popular design platform millions worldwide use to create visual content, from social media posts to presentations and marketing materials. While Canva offers a free version, many users opt for paid subscriptions like Canva Pro or Canva for Teams to unlock advanced features and functionalities.

However, there might come a time when you decide to cancel your Canva subscription. Perhaps you no longer need the premium features, your budget has changed, or you’ve found a more suitable design tool. This guide will cover how to cancel Canva subscription across different devices and platforms.

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Table of Contents

What is Canva?

Canva is a user-friendly graphic design and publishing tool that simplifies the creation of various visual content. It offers a drag-and-drop interface, and a vast library of templates, stock photos, illustrations, and fonts, making it accessible even to those with limited design experience.

Here’s a quick overview of what you can create with Canva:

Social media graphics: Posts for platforms like Facebook, Instagram, Twitter, and more
Presentations: Engaging presentations for work, school, or personal use
Marketing materials: Flyers, brochures, posters, and banners
Documents: Resumes, reports, and infographics
Websites: Basic websites and landing pages
Videos: Simple video editing and animations

Understanding Different Canva Subscription Options

Before we delve into the cancellation methods, it’s essential to understand that Canva offers different subscription tiers:

Canva Free: This basic plan provides access to limited features and templates.
Canva Pro: This paid plan unlocks advanced features like removing backgrounds, using premium elements, and collaborating with larger teams.
Canva for Teams: This plan is designed for businesses and teams, offering features like shared brand kits, team folders, and advanced collaboration tools.

The cancellation process may slightly vary depending on the subscription tier you’re currently on.

Why Cancel Canva Subscription?

While Canva offers a free version, many users opt for paid subscriptions like Canva Pro or Canva for Teams to unlock advanced features and functionalities. However, there might come a time when you decide to cancel your subscription. Here are some common reasons:

No longer need premium features: If you find that you’re not actively using the advanced features offered by Canva Pro or Canva for Teams, it might not be cost-effective to maintain the subscription.
Budget constraints: Unexpected expenses or a change in financial circumstances can make it necessary to cut back on non-essential subscriptions.
Found a better alternative: You might have discovered a different design tool that better suits your needs and budget.
Trial period ended: If you were on a free trial and decided not to continue with the paid plan, you’ll need to cancel your subscription to avoid recurring charges.

How to Cancel Canva Subscription (4 Different Devices and Platforms)

Method 1: Cancel Canva Subscription via the Canva Website (Desktop)

Log in: Make sure you’re logged in to the correct Canva account or team.
Access Settings: On the homepage, locate the gear icon (⚙️) and click on it to open the Settings menu.
Go to Billing & Plans: In the Settings menu, find and select the Billing & Plans option.
Find Your Plan: Look for the specific plan you want to cancel.
Request Cancellation: Click on the three dots (•••) next to your plan to reveal more actions. Select Request Cancellation.

Method 2: Cancel Canva Subscription via the Canva Website (Mobile Browser)

Log in: Make sure you’re logged in to the correct Canva account or team using your mobile browser.
Open Menu: From the home screen, tap on the three horizontal lines icon (☰) to open the menu.
Access Settings: In the menu, locate and tap on the Settings option.
Go to Billing & Plans: In the Settings menu, find and select the Billing & Plans option.
Find Your Plan: Look for the specific plan you want to cancel.
Request Cancellation: Click on the three dots (•••) next to your plan to reveal more actions. Select Request Cancellation.

Method 3: Cancel Canva Subscription via the Android App

Open Google Play: Open the Google Play app on your Android device.
Access Account: Tap on your Account icon in the top corner. Verify you’re signed in to the correct Google Account.
Go to Payments & Subscriptions: Tap on “Payments & Subscriptions.”
Select Subscriptions: Tap on “Subscriptions” to view your active subscriptions.
Cancel Canva Subscription: Locate your Canva subscription and tap on “Cancel Subscription.”
Confirm Cancellation: Confirm your cancellation request.

Method 4: Cancel Canva Subscription via the iOS App

Open Settings: Open the “Settings” app on your iOS device.
Access Apple ID: Tap on your name, then “Subscriptions.” (If you don’t see “Subscriptions,” tap on “iTunes & App Store” and then “View Apple ID.”)
Sign In and View Subscriptions: Sign in to your Apple ID and scroll down to “Subscriptions.”
Cancel Canva Subscription: Locate your Canva subscription and tap on “Cancel Subscription.”

Quick Tip: If you’ve canceled your subscription and want to reactivate it, go to the “Billing & plans” page and select “Stay on Canva Teams” or “Stay on Canva Pro.” This option is available only if you’ve recently requested cancellation and your subscription is still active.

Final Thoughts: How To Cancel Canva Subscription?

Canceling your Canva subscription is a simple process that can be completed within a few minutes. Remember to review your account and ensure that you’re logged in correctly before initiating the cancellation process.

While canceling your subscription may seem daunting, it’s essential to evaluate your needs and determine if the paid plan is still the best fit for you. By understanding the cancellation process and exploring alternative options, you can make an informed decision that aligns with your budget and design requirements.

FAQs: How to Cancel Canva Subscription

Can I pause my Canva subscription instead of canceling it?

Yes, you can usually pause your subscription temporarily. This allows you to temporarily suspend billing while retaining access to your account and designs. Refer to the “Pausing your Canva plan” help article for more information.

What if I’m charged twice for a Canva plan?

If you’ve been charged twice for your Canva subscription, it’s important to investigate the issue. Contact Canva support immediately to report the double charge. They can help you understand the reason for the duplicate charge and resolve the issue promptly. Refer to the “Charged twice for a Canva plan” help article for assistance.

Why have I been charged?

If you’re unsure why you’ve been charged for Canva, you can usually find details within your account settings or by reviewing your recent invoices. If you’re still unclear, contact Canva support. They can provide a breakdown of the charges and explain any unexpected fees. Refer to the “Why have I been charged?” help article for more information.

What happens to my designs and Brand Kit after I cancel?

Canceling your subscription does not delete your existing designs or Brand Kit. You can still access them if you decide to upgrade to Canva Pro or Canva for Teams again in the future.

Can I reactivate my Canva subscription after canceling?

Yes, you can usually reactivate your Canva subscription at any time. Simply log in to your account and upgrade to the desired plan.

I’m having trouble canceling my subscription. What should I do?

If you’re encountering difficulties during the cancellation process, try the following:
Check your account: Ensure you’re logged into the correct account and team.
Check your payment: Verify that your most recent payment was successful. If not, resolve the payment issue before canceling.
Contact Canva support: If the problem persists, reach out to Canva support for assistance. Provide details about the issue and any error messages you’re receiving.

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Contact US | ThimPress:

Website: https://thimpress.com/

Fanpage: https://www.facebook.com/ThimPress

YouTube: https://www.youtube.com/c/ThimPressDesign

Twitter (X): https://twitter.com/thimpress