How to Add Sales Channels in Shopify (Step-by-Step Guide)?

Adding sales channels in Shopify allows merchants to sell products across multiple platforms from one centralized admin dashboard.

This knowledge base explains how to add, manage, and remove sales channels in Shopify using official procedures.

The instructions apply to both desktop and mobile users and follow Shopify’s current admin workflow.

Channel Eligibility in Shopify

Before you add sales channels in Shopify, your store must meet specific eligibility requirements.

Key Eligibility Notes

• Some sales channels require changes to store settings before installation.

• If a channel is unavailable, Shopify will display it as Unavailable in the admin panel.

• You can select You can’t add this channel to see the reason.

• Each sales channel has its own terms of use, including product data rules and shipping time requirements.

Always review channel requirements before installation to ensure compliance.

How to Add Sales Channels in Shopify

You can add sales channels in Shopify using either desktop or mobile devices.

Add a Sales Channel on Desktop

1. Log in to your Shopify admin.

2. Go to Settings → Sales channels.

3. Click Shopify App Store.

4. Search for the sales channel you want to add.

5. Click Install and confirm.

Add a Sales Channel on Mobile

1. Open the Shopify app.

2. Tap the Menu icon.

3. In the Sales channels section, tap the + icon.

4. Select the sales channel you want to add.

5. Tap Add channel.

Important Product Availability Note

When you add sales channels in Shopify, all existing products are automatically available on the new channel.

If you do not want certain products to appear:

• Edit the product

• Remove the sales channel from its availability settings

How to Remove Sales Channels in Shopify

You can remove a sales channel at any time from your Shopify admin.

Remove a Sales Channel on Desktop

1. Go to Settings → Sales channels.

2. Locate the sales channel you want to remove.

3. Click More actions (⋯) → Uninstall.

4. Select I understand the risks.

5. Click Uninstall.

Remove a Sales Channel on Mobile

1. Open the Shopify app.

2. Tap Menu → Sales channels.

3. Tap the trash icon next to the channel.

4. Confirm removal.

View Sales Channel Dashboards in Shopify

Each sales channel includes a dedicated dashboard.

What You Can Track

• Recent sales performance

• Traffic data

• Channel-specific metrics

To view a dashboard:

• Open Shopify Home

• Select a sales channel from the dropdown menu

This helps evaluate how each channel performs independently.

FAQs

Do I need approval to add sales channels in Shopify?

Some sales channels require eligibility approval or specific store settings before installation.

Are products automatically published to new sales channels?

Yes. All existing products become available by default unless you remove channel access manually.

Can I re-add a removed sales channel?

Yes. You can reinstall the sales channel at any time through the Shopify App Store.

Does removing a sales channel delete my products?

No. Removing a sales channel does not delete products from your store.

Conclusion

Knowing how to add sales channels in Shopify helps merchants expand reach and manage sales efficiently. By following the official steps in the Shopify admin, you can add, remove, and monitor sales channels with full control. Always review eligibility requirements and product availability settings to ensure smooth operations.

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