buy course button missing after logging out
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January 27, 2018 at 4:14 AM #255561ManuelParticipant
After logging out and trying to login with a different user, the BUY THIS COURSE button is not available. After I cleared cookies, and closed and open the browser, the button was available again.
Should cookies be cleared upon logging out or after leaving a specific page?
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January 29, 2018 at 2:28 PM #256084ManuelParticipant
I should add that my question is from a coding perspective. Should cookies be cleared in order for someone using the same computer to be able to access the Buy This Course button.
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January 30, 2018 at 2:04 PM #256664AnonymousInactive
Dear Manuel,
May be the reason is due to cache. Please clear cache (browser, server,…) delete cookies then check again it.
Best regards,
Huyen Anh
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January 30, 2018 at 10:16 PM #256989ManuelParticipant
Hi Huyen Anh,
I tried clearing cache. That did not work. it works after clearing cookies, but the problem is recurring for someone else that uses the same pc.Sincerely,
Manny
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January 31, 2018 at 1:39 PM #257306AnonymousInactive
Dear Manuel,
Can you give me your wp-admin and student accounts to check, using access information?
Best regards,
Huyen Anh
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February 19, 2018 at 11:00 AM #264231ManuelParticipantThis reply has been marked as private.
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February 21, 2018 at 10:01 PM #265155ManuelParticipant
Any luck?
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February 22, 2018 at 3:10 PM #265604AnonymousInactive
Dear Manuel,
Sorry for the delay. We have just finished our National Holiday – Lunar New Year.
Please give me both your student account (two accounts) to check more carefully.
And please give me again you wp-admin, the account you gave before seems to be invalid.
Best regards,
Huyen Anh
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February 23, 2018 at 3:27 AM #265905ManuelParticipantThis reply has been marked as private.
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February 23, 2018 at 4:32 AM #265913ManuelParticipant
To test, create an account and process a payment using cash on delivery. You will have to change order from processing to complete. Start completing your course, then log out. Once you log out, go to the course. The Buy this Course link is missing. The difficulty is that it does not always happen However, when it does happen, clearing cache does not fix the problem. Fixing cookies fixed the problem.
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February 23, 2018 at 11:11 AM #266035AnonymousInactive
Dear Manuel,
I tried to checked as you said and your site is working normal. Please check again it.
Or can you give me a video about that you did to check it?
Best regards,
Huyen Anh
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February 24, 2018 at 2:50 PM #266478ManuelParticipant
It is not a consistent problem. I will have to send to you when we run across it again.
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February 26, 2018 at 1:27 PM #266827AnonymousInactive
Dear Manuel,
Ok.
May be the reason is due to cache. So please clear cache.
Best regards,
Huyen Anh
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