calendar on iphone
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AuthorPosts
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October 3, 2018 at 11:02 PM #354346aleksandraParticipant
Hello,
I encountered the problem trying to use the calendar on iphone. I mean the calendar right below the slideshow. The page zooms when I click on it. Sometimes the calendar doesn’t even appear. What may be the problem and how can I fix this? I’m not sure is it the theme or the plugin matter?
Website url: http://www.zatokamew.pl/Best regards!
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October 4, 2018 at 9:50 AM #354451AdminParticipant
Hi aleksandra,
Are you using our theme Hotel WP? If so, may I have you visit Hotel WP support forum and create topic again? https://thimpress.com/forums/forum/hotelwp/
You will get the quick support in Hotel WP forum rather than in this forum.
Thoa Kim
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ThimPress Support Team
(GMT +7)
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October 4, 2018 at 1:54 PM #354522aleksandraParticipant
Yes, but the problem is my purchase code has been expired already and I can’t submit a new topic to Hotel WP support forum :(
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October 4, 2018 at 1:55 PM #354523AdminParticipant
Hi aleksandra,
So you will have to renew support to get our customer service. It’s policy. But I will help you check the problem this time. For any further assistance, please renew support.
Please let me know which theme version are you using?
Thoa Kim
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ThimPress Support Team
(GMT +7)
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October 4, 2018 at 2:07 PM #354529aleksandraParticipant
Thoa, thank you very much!
It’s 1.3.9 version. -
October 4, 2018 at 2:07 PM #354530AdminParticipant
Hi aleksandra,
May I have your site access info so we can take a look at the issue? Using Access Info or Private Reply to provide it.
Thoa Kim
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ThimPress Support Team
(GMT +7)
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October 4, 2018 at 2:29 PM #354542aleksandraParticipantThis reply has been marked as private.
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October 5, 2018 at 1:40 PM #354943aleksandraParticipant
Hi Thoa,
Did you manage to take a look at the website? :) -
October 5, 2018 at 1:46 PM #354948AdminParticipant
Hi aleksandra,
We’re trying to find out the solution. It’s quite complicated. Hope you can give us a little more time.
Thoa Kim
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ThimPress Support Team
(GMT +7)
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October 10, 2018 at 5:03 PM #356878aleksandraParticipant
Hi!
Any progress? :)
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October 5, 2018 at 1:54 PM #354954aleksandraParticipant
Sure, thank you!
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October 11, 2018 at 11:00 AM #357112AdminParticipant
Hi aleksandra,
We’re trying right now :( The problem happens on Safari only. So hard :|
Thoa Kim
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ThimPress Support Team
(GMT +7)
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