Colors won't change, logo doesn't work….
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I am having a VERY hard time with this theme. I purchased a few days ago and while I am not a builder I am somewhat savvy. I just paid $50 to have someone upload the theme since there were so many issues I assumed it wasn’t properly installed. I was told that these things not working was “developer issues”
Envato hire for $50- Frome one email between us-
“I worked with the exact same theme yesterday. There’s a problem with the administration menu that the theme’s developer has failed to fix, and the only way to correct the logo is to manually overwrite the original. I’ll do this for you now. I’ve put in some changes that should fix the file size error and upload limit messages. I’ll send another message when this is complete.”
Another email:
“As you can see I’ve implemented your logo, but I’ve had to do it manually as I explained before. The file you need is:
inc/header/header_v1.php
Which you can find in the parent theme’s files. It’s a little large for the space, so I’m happy to change it if needs be; please contact me through my profile at:
https://studio.envato.com/users/andyc225
I recommend scaling it down a little, maybe to around half the current size. Hopefully what I did makes a difference for you. Please send another message through my profile if I can help you with anything else. Thank you for your custom.”
This is unacceptable. I cant change colors, my logo, and almost everything doesn’t work. I don’t usually get upset, but I am a single mom trying to run a business, but this theme has brought me to tears.
Please help!
Attached is one example. The colors are set to purple yet, it’s not purple…
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