course category
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September 17, 2019 at 7:06 PM #481028lefan93Participant
Good afternoon. I have such a same the problem as in this topic, but the problem not solved. Tried to uninstall completely the plugin and put again, but when I try to restore, recover courses ( deleted the plugin folder, database) although I deleted everything. Please help me to solve the problem because instead of courses I see a white unloaded screen. Thanks
https://thimpress.com/forums/topic/course-category/ -
September 18, 2019 at 10:47 AM #481271AnonymousInactive
Dear lefan93,
I’m so sorry about that.
With this case, we need access to your wp-admin to check more carefully. Can you give me your site access info, using access information?
Look forward to hearing from you.
Best regards,
Huyen Anh
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September 18, 2019 at 12:02 PM #481309lefan93ParticipantThis reply has been marked as private.
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September 18, 2019 at 1:11 PM #481315AnonymousInactive
Dear lefan93,
Please help me check it again, the account you gave seems to be invalid.
Best regards,
Huyen Anh
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September 18, 2019 at 2:20 PM #481355lefan93Participant
Sorry
Login: A.lifanov -
September 18, 2019 at 2:25 PM #481357AnonymousInactive
Dear lefan93,
I checked and see you haven’t created any course categories, see screenshot: http://prntscr.com/p7ltdx
Please help me check it again.
Best regards,
Huyen Anh
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September 18, 2019 at 2:57 PM #481374lefan93Participant
Im add category and no work
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September 18, 2019 at 3:06 PM #481380AnonymousInactive
Dear lefan93,
I checked and the reason is due to the theme which you’re using.
Because I tried to activate Theme default on your site and your course category page is working normal.
So you should contact with the main author of the theme. Hope they’ll help you solve this issue.
Best regards,
Huyen Anh
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September 18, 2019 at 3:42 PM #481407lefan93Participant
Plz Open blr.mi-portal.ru
Course theme working
Login and password = -
September 18, 2019 at 3:47 PM #481410AnonymousInactive
Dear lefan93,
I said before: I checked and the reason is due to the theme which you’re using.
Because I tried to activate Theme default on your site and your course category page is working normal.
So you should contact with the main author of the theme. Hope they’ll help you solve this issue.
Best regards,
Huyen Anh
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September 18, 2019 at 3:49 PM #481411lefan93Participant
strange, experimented yesterday everything worked, now not … as I understand it, you and I have different time zones. I’ll try to find a problem at the computer later, please do not close the topic. if you have time to help then blr.mi-portal.ru is not an active resource, you can experiment here, if you have time to help you can help me find and fix the problem, I will be very grateful, thank you.
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September 18, 2019 at 3:53 PM #481415AnonymousInactive
Dear lefan93,
I’m so sorry about that.
But this issue is due to the theme so we can’t fix it for you. You should contact with the main author the theme, they will help you.
Please activate the theme default on your site then check it out.
I hope you understand.
Best regards,
Huyen Anh
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