Curriculum not showing lessons

[christopher]

I suddenly cannot add course content after migrating to my live site.
I can create a course, add sections, and even add lessons but they disappear when actually viewing the course. The content of the first lesson will usually show but the curriculum is completely blank.

Course Page after sign up
https://prnt.sc/6RH3G943uYJg

Curriculum in course editor
https://prnt.sc/nwvvGcqgN9Qe

Lessons assigned to the course still:
https://prnt.sc/fPJgLXRWwMf4

This all worked fine in our test environment but not in the live environment. I get no errors in the console, and so I don’t know how to troubleshoot this. Any help is appreciated.

We are using Academy LMS Theme and Pantheon for hosting.

[Julia]

Hi christopher,

With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.

Note: 

• When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
• And please back up your website before we do anything on your website.

 

Yours Sincerely,

Phuong Ngoc

———-

ThimPress Support Team

[christopher]

This reply has been marked as private.

[christopher]

@phuongngoc I have replied with the requested details above ^ Thank you!

[Julia]

This reply has been marked as private.

[christopher]

This reply has been marked as private.

[Julia]

This reply has been marked as private.

[Emmanuel Osana-Isaac]

Was there a solution to this? I have the same problem

[Julia]

Dear Emmanuel Osana-Isaac,

Please create a new ticket for us to check for you.
 

Best regards,

Julia

 

[baraa]

what was the solution for this problem as i have the same in some courses randomly???

[Isaac Lewis]

Hi all,

Case Curriculum not showing lessons when edited, can error config SSL like https://imgbb.com/kh77vxq, or server run function wp_remote_post, wp_remote_get of WordPress is error or deny. You can go to Tool > Site Health, if have any issues note, please resolve them.

Thanks.

[Author]

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