Different Dashboard on WordPress

[alessio07]

Hi guys! I am a newbie when it comes to IT in general. However, was everything smooth till a couple of weeks ago.

I am using the LearnPress plugin to create a little course on my website (still in progress, not live) and was everything fine. However, a couple of weeks ago it started to have issues, so I used a backup from WordPress to try to uninstall and then reinstall the plugin. It didn’t work at all.

The issues seems very simple, but I have no experience and the bluehost support says is not from their side.
Issue: So, basically when I try to edit my LearnPress courses, the dashboard is not the usual one, where I can easily edit the text, is just a sort of “post page” from WordPress, that uses blocks and is not as easy to edit as the previous-normal one I used with LearnPress till a while ago. It’s very annoying! Any idea?

See the attachments, please https://app.screencast.com/ILJyJc9xFCCX7 – https://app.screencast.com/Gj8ZFUUSrMOjo

[Julia]

Hi alessio07,

Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.

And please backup your website before we do anything on your website.

———–

Yours Sincerely,

Julia

[alessio07]

This reply has been marked as private.

[Julia]

This reply has been marked as private.

[alessio07]

This reply has been marked as private.

[Julia]

This reply has been marked as private.

[alessio07]

This reply has been marked as private.

[Julia]

This reply has been marked as private.

[Author]

Posts