eduma course pages do not load

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Author

Posts
- May 29, 2018 at 11:34 AM #308251
  
  Masaya
  Participant
  
  Hi,
  
  The course page opens up normally but when I click on the course then the page starts loading forever.
- May 30, 2018 at 9:57 AM #308642
  
  Anonymous
  Inactive
  
  Dear Masaya,
  
  I’m so sorry.
  
  With this case, we need access to your wp-admin to check more carefully. Can you give me your wp-admin, using access information?
  
  I’ll help you check it.
  
  Besides, I see you’re using Eduma theme but your support time is expired so please help me renew support here to continue get support from us: https://themeforest.net/item_support/pricing_modal/14058034?license=regular
  
  Look forward to hearing from you.
  
  Best regards,
  
  Huyen Anh
  
  ———
  
  ThimPress Suport Team
- May 30, 2018 at 11:32 AM #308689
  
  Masaya
  Participant
  
  And also the price doesn’t change after I have changed it. It says “free” no matter what price I put in.
- June 1, 2018 at 9:11 AM #309542
  
  Anonymous
  Inactive
  
  Dear Masaya,
  
  Sorry for the delay.
  
  What is your URL site?
  
  Best regards,
  
  Huyen Anh
- June 2, 2018 at 7:50 PM #310090
  
  Masaya
  Participant
  
  Thanks for relying. The url is mrshouta.com. Thank you for your help.
- June 14, 2018 at 4:46 PM #314315
  
  Anonymous
  Inactive
  
  Dear Masaya,
  
  I’m so sorry.
  
  I got this (http://prntscr.com/juu5h7) when access your wp-admin to check. Can you check again?
  
  Best regards,
  
  Huyen Anh
- June 20, 2018 at 11:59 AM #316007
  
  Masaya
  Participant
  
  Hi,
  
  I have just enabled access from overseas, so you can access it now.
  
  The problem with course pages don’t open has kind of solved after I deleted couple of files using FTP from the course directory but I think it will occur again when the theme is upgraded.
  
  However, no matter what I do I cannot change the price of the courses. Could you please have a look at it.
  
  Thank you.
- June 21, 2018 at 5:52 PM #316567
  
  Anonymous
  Inactive
  
  Dear Masaya,
  
  Did you change code in the LearnPress?
  
  Because I see your course settings is different with another customers.
  
  Your site: http://prntscr.com/jxk0i9
  
  Another customers: http://prntscr.com/jxk10c
  
  Best regards,
  
  Huyen Anh
- June 25, 2018 at 1:33 PM #317441
  
  Masaya
  Participant
  
  Hi,
  
  I haven’t changed anything. Since the course page didn’t open I deleted couple files through FTP but I don’t remember what files I have deleted.
  
  Thanks
- June 28, 2018 at 5:18 PM #318942
  
  Anonymous
  Inactive
  
  Dear Masaya,
  
  Sorry for the delay.
  
  I checked your site and your single course page is working now. Check it out plz, see screenshot: http://prntscr.com/k0byax
  
  Best regards,
  
  Huyen Anh
- July 4, 2018 at 3:43 PM #321432
  
  Masaya
  Participant
  
  Thanks,
  
  Now after I updated the theme, the course page loads forever and won’t open now.
  
  And I think the reason why it worked before it because I deleted couple of files from its course directory.
  
  Thanks
- July 4, 2018 at 3:45 PM #321434
  
  Masaya
  Participant
  
  And also, the price still cannot be changed.
- July 4, 2018 at 5:32 PM #321532
  
  Anonymous
  Inactive
  
  Dear Masaya,
  
  I’m checking it
  
  Best regards,
  
  Huyen Anh
- July 5, 2018 at 11:25 AM #321792
  
  Anonymous
  Inactive
  
  Dear Masaya,
  
  We fixed it for you, your site is Ok now. Check it out plz.
  
  Best regards,
  
  Huyen Anh
- July 5, 2018 at 1:40 PM #321839
  
  Masaya
  Participant
  
  Thank you very much. It works perfect now.
- July 5, 2018 at 2:10 PM #321852
  
  Anonymous
  Inactive
  
  Dear Masaya,
  
  We’re very grateful if you could please give 5 stars for Eduma on Themeforest. We really highly appreciate this
  
  If you need any further assistance, feel free to let me know. It’s my pleasure to assist you.
  
  Best regards,
  
  Huyen Anh
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