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Header is not showing responsive in mobile

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  • Author
    Posts
    • July 27, 2023 at 6:35 PM #921876
      Aarefa Shahryar
      Participant

      Hello,

      In mobile and tablet menu is not showing. Also header is not responsive.

      Thanks

    • July 28, 2023 at 8:58 AM #921976
      Julia
      Keymaster

      Hi Aarefa Shahryar,

      Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.

      And please backup your website before we do anything on your website.

      ———–

      Yours Sincerely,

      Julia

    • July 28, 2023 at 1:20 PM #922040
      Aarefa Shahryar
      Participant

      Hey

      Yes here I have added the required details.

      Thanks

    • July 31, 2023 at 10:42 AM #922469
      Julia
      Keymaster
      This reply has been marked as private.
    • July 31, 2023 at 1:11 PM #922503
      Aarefa Shahryar
      Participant
      This reply has been marked as private.
    • July 31, 2023 at 4:53 PM #922602
      Julia
      Keymaster
      This reply has been marked as private.
    • July 31, 2023 at 5:20 PM #922619
      Aarefa Shahryar
      Participant
      This reply has been marked as private.
    • August 1, 2023 at 11:15 AM #922791
      Julia
      Keymaster
      This reply has been marked as private.
    • August 1, 2023 at 12:13 PM #922815
      Aarefa Shahryar
      Participant
      This reply has been marked as private.
    • August 1, 2023 at 3:29 PM #922858
      Julia
      Keymaster
      This reply has been marked as private.
    • August 1, 2023 at 10:59 PM #922958
      Aarefa Shahryar
      Participant
      This reply has been marked as private.
    • August 2, 2023 at 2:19 PM #923116
      Julia
      Keymaster

      Hi Aarefa Shahryar,

      We are checking your site. Please be patient, I’ll come back soon.

      Yours Sincerely,

      ———-

      Best Regards,
      Julia

    • August 2, 2023 at 3:35 PM #923149
      Aarefa Shahryar
      Participant

      Hey,

      Yes sure

    • August 2, 2023 at 4:55 PM #923179
      Julia
      Keymaster

      Hi Aarefa Shahryar,

      We have fixed your issue on your website. Please check again.

      If your issue is resolved, please tell us so that we can close this topic.

      Sincerely

      ==============

      Thimpress Support

      Julia

    • August 2, 2023 at 5:56 PM #923206
      Aarefa Shahryar
      Participant

      Hey

      Thank you so much.It looks good now.

      There is one more issue regarding to registration on homepage(css is not working). Do I need to open another ticket ??

      Thanks

    • August 3, 2023 at 10:56 AM #923339
      Julia
      Keymaster
      This reply has been marked as private.
    • August 3, 2023 at 4:30 PM #923455
      Aarefa Shahryar
      Participant
      This reply has been marked as private.
    • August 4, 2023 at 11:31 AM #923637
      Julia
      Keymaster

      Hi Aarefa Shahryar,

      We have fixed your issue on your website. Please check again.

      If your issue is resolved, please tell us so that we can close this topic.

      Sincerely

      ==============

      Thimpress Support

      Julia

    • August 4, 2023 at 12:41 PM #923652
      Aarefa Shahryar
      Participant
      This reply has been marked as private.
    • August 4, 2023 at 2:55 PM #923697
      Julia
      Keymaster

      Hi Aarefa Shahryar,

      I assigned this issue to our developer and will give you a solution asap.

      Best Regards,

      Julia

    • August 4, 2023 at 8:40 PM #923839
      Aarefa Shahryar
      Participant

      Hi

      Thanks.I will wait.

    • August 7, 2023 at 1:48 PM #924125
      Julia
      Keymaster

      Hi Aarefa Shahryar,

      We have fixed your issue on your website. Please check again.

      If your issue is resolved, please tell us so that we can close this topic.

      Sincerely

      ==============

      Thimpress Support

      Julia

    • August 7, 2023 at 5:11 PM #924228
      Aarefa Shahryar
      Participant

      Hey

      Thanks. But again that header isn’t working fine in mobile. :(

      I don’t know what causes the issue.

      https://prnt.sc/BH9vmngtI7FL

      Please check.

      Thanks

    • August 8, 2023 at 10:43 AM #924427
      Julia
      Keymaster

      Hi Aarefa Shahryar,

      I assigned this issue to our developer and will give you a solution asap.

      Best Regards,

      Julia

    • August 17, 2023 at 4:31 PM #926591
      Aarefa Shahryar
      Participant

      Hi

      I didn’t get any reply from you.

      Thanks

    • August 18, 2023 at 11:33 AM #926734
      Julia
      Keymaster

      Hi Aarefa Shahryar,

      We have fixed your issue on your website. Please check again.

      If your issue is resolved, please tell us so that we can close this topic.

      Sincerely

      ==============

      Thimpress Support

      Julia

    • August 18, 2023 at 8:57 PM #926813
      Aarefa Shahryar
      Participant

      Hi

      I can’t see the changes..It is showing the same.

      Can u please share screenshot.

      Thanks

    • August 22, 2023 at 11:32 AM #927344
      Julia
      Keymaster
      This reply has been marked as private.
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