Header is not showing responsive in mobile

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- July 27, 2023 at 6:35 PM #921876
  
  Aarefa Shahryar
  Participant
  
  Hello,
  
  In mobile and tablet menu is not showing. Also header is not responsive.
  
  Thanks
- July 28, 2023 at 8:58 AM #921976
  
  Julia
  Keymaster
  
  Hi Aarefa Shahryar,
  
  Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.
  
  And please backup your website before we do anything on your website.
  
  ———–
  
  Yours Sincerely,
  
  Julia
- July 28, 2023 at 1:20 PM #922040
  
  Aarefa Shahryar
  Participant
  
  Hey
  
  Yes here I have added the required details.
  
  Thanks
- July 31, 2023 at 10:42 AM #922469
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- July 31, 2023 at 1:11 PM #922503
  
  Aarefa Shahryar
  Participant
  
  This reply has been marked as private.
- July 31, 2023 at 4:53 PM #922602
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- July 31, 2023 at 5:20 PM #922619
  
  Aarefa Shahryar
  Participant
  
  This reply has been marked as private.
- August 1, 2023 at 11:15 AM #922791
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 1, 2023 at 12:13 PM #922815
  
  Aarefa Shahryar
  Participant
  
  This reply has been marked as private.
- August 1, 2023 at 3:29 PM #922858
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 1, 2023 at 10:59 PM #922958
  
  Aarefa Shahryar
  Participant
  
  This reply has been marked as private.
- August 2, 2023 at 2:19 PM #923116
  
  Julia
  Keymaster
  
  Hi Aarefa Shahryar,
  
  We are checking your site. Please be patient, I’ll come back soon.
  
  Yours Sincerely,
  
  ———-
  
  Best Regards,
  Julia
- August 2, 2023 at 3:35 PM #923149
  
  Aarefa Shahryar
  Participant
  
  Hey,
  
  Yes sure
- August 2, 2023 at 4:55 PM #923179
  
  Julia
  Keymaster
  
  Hi Aarefa Shahryar,
  
  We have fixed your issue on your website. Please check again.
  
  If your issue is resolved, please tell us so that we can close this topic.
  
  Sincerely
  
  ==============
  
  Thimpress Support
  
  Julia
- August 2, 2023 at 5:56 PM #923206
  
  Aarefa Shahryar
  Participant
  
  Hey
  
  Thank you so much.It looks good now.
  
  There is one more issue regarding to registration on homepage(css is not working). Do I need to open another ticket ??
  
  Thanks
- August 3, 2023 at 10:56 AM #923339
  
  Julia
  Keymaster
  
  This reply has been marked as private.
- August 3, 2023 at 4:30 PM #923455
  
  Aarefa Shahryar
  Participant
  
  This reply has been marked as private.
- August 4, 2023 at 11:31 AM #923637
  
  Julia
  Keymaster
  
  Hi Aarefa Shahryar,
  
  We have fixed your issue on your website. Please check again.
  
  If your issue is resolved, please tell us so that we can close this topic.
  
  Sincerely
  
  ==============
  
  Thimpress Support
  
  Julia
- August 4, 2023 at 12:41 PM #923652
  
  Aarefa Shahryar
  Participant
  
  This reply has been marked as private.
- August 4, 2023 at 2:55 PM #923697
  
  Julia
  Keymaster
  
  Hi Aarefa Shahryar,
  
  I assigned this issue to our developer and will give you a solution asap.
  
  Best Regards,
  
  Julia
- August 4, 2023 at 8:40 PM #923839
  
  Aarefa Shahryar
  Participant
  
  Hi
  
  Thanks.I will wait.
- August 7, 2023 at 1:48 PM #924125
  
  Julia
  Keymaster
  
  Hi Aarefa Shahryar,
  
  We have fixed your issue on your website. Please check again.
  
  If your issue is resolved, please tell us so that we can close this topic.
  
  Sincerely
  
  ==============
  
  Thimpress Support
  
  Julia
- August 7, 2023 at 5:11 PM #924228
  
  Aarefa Shahryar
  Participant
  
  Hey
  
  Thanks. But again that header isn’t working fine in mobile. :(
  
  I don’t know what causes the issue.
  
  https://prnt.sc/BH9vmngtI7FL
  
  Please check.
  
  Thanks
- August 8, 2023 at 10:43 AM #924427
  
  Julia
  Keymaster
  
  Hi Aarefa Shahryar,
  
  I assigned this issue to our developer and will give you a solution asap.
  
  Best Regards,
  
  Julia
- August 17, 2023 at 4:31 PM #926591
  
  Aarefa Shahryar
  Participant
  
  Hi
  
  I didn’t get any reply from you.
  
  Thanks
- August 18, 2023 at 11:33 AM #926734
  
  Julia
  Keymaster
  
  Hi Aarefa Shahryar,
  
  We have fixed your issue on your website. Please check again.
  
  If your issue is resolved, please tell us so that we can close this topic.
  
  Sincerely
  
  ==============
  
  Thimpress Support
  
  Julia
- August 18, 2023 at 8:57 PM #926813
  
  Aarefa Shahryar
  Participant
  
  Hi
  
  I can’t see the changes..It is showing the same.
  
  Can u please share screenshot.
  
  Thanks
- August 22, 2023 at 11:32 AM #927344
  
  Julia
  Keymaster
  
  This reply has been marked as private.
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