Learnpress Emails not working

Tagged: Access

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- October 26, 2022 at 2:30 PM #861843
  
  abdulrehman123
  Participant
  
  learn press emails not working i have enabled every email from learn press not a single email is triggering.
  other wordpress email are working fine issues is only with learn press emails.
  im using WP MAIL SMTP
- October 26, 2022 at 2:59 PM #861845
  MicahChristenson
  Moderator
  Hi abdulrehman123,
  
  With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.
  
  Note:
  - When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
  - And please back up your website before we do anything on your website.
  Yours Sincerely,
  
  MicahChristenson
  
  ———-
  
  ThimPress Support Team
- October 26, 2022 at 3:17 PM #861849
  
  abdulrehman123
  Participant
  
  This reply has been marked as private.
- October 26, 2022 at 3:33 PM #861851
  
  MicahChristenson
  Moderator
  
  Hi abdulrehman123,
  
  I assigned this issue to our developer and will give you a solution asap.
  
  Best Regards,
  
  MicahChristenson
- October 26, 2022 at 3:37 PM #861853
  
  abdulrehman123
  Participant
  
  This reply has been marked as private.
- October 26, 2022 at 4:50 PM #861872
  
  abdulrehman123
  Participant
  
  This reply has been marked as private.
- October 26, 2022 at 5:38 PM #861885
  
  abdulrehman123
  Participant
  
  This reply has been marked as private.
- October 26, 2022 at 7:09 PM #861889
  
  abdulrehman123
  Participant
  
  This reply has been marked as private.
- October 27, 2022 at 8:31 AM #861954
  
  MicahChristenson
  Moderator
  
  Dear abdulrehman123,
  
  My developer is checking your issue. We will tell you when we have a solution for you. Thank you for your patient.
  
  Best regards,
  
  MicahChristenson
- October 27, 2022 at 1:40 PM #861996
  
  abdulrehman123
  Participant
  
  ok I’m waiting
- October 27, 2022 at 2:14 PM #862005
  
  MicahChristenson
  Moderator
  
  Dear abdulrehman123,
  
  The issue is due to your theme. Please use default theme or you can refer to our theme and check again.
  
  Best regards,
  
  MicahChristenson
- October 27, 2022 at 3:13 PM #862019
  
  abdulrehman123
  Participant
  
  This reply has been marked as private.
- October 27, 2022 at 3:37 PM #862025
  
  abdulrehman123
  Participant
  
  This reply has been marked as private.
- October 27, 2022 at 3:37 PM #862026
  
  abdulrehman123
  Participant
  
  This reply has been marked as private.
- October 27, 2022 at 4:37 PM #862036
  
  MicahChristenson
  Moderator
  
  Dear abdulrehman123,
  
  Your theme is not our theme, so we cant check it. So please contact theme provider to have the best support.
  
  Best regards,
  
  MicahChristenson
- October 27, 2022 at 4:52 PM #862038
  
  abdulrehman123
  Participant
  
  This reply has been marked as private.
- October 28, 2022 at 8:46 AM #862159
  
  MicahChristenson
  Moderator
  
  Hi abdulrehman123,
  
  Because your issue is no more. I will close this topic now.
  
  Sincerely
  
  —————————–
  
  Thimpress Support
  
  MicahChristenson
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