Learnpress Error
Tagged: see access info
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AuthorPosts
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March 21, 2023 at 4:31 PM #893490arvmeisterParticipant
Your Learnpress plugin has crashed out my Website: https://www.transphorm.mu/training/training-courses/
I purchased the Edusphere Theme and Website was working well before.
My Server people told me this:
We have checked the issue in detail and we we have identified that the error is caused by the plugin called ‘learnpress-wishlist’. Please see the error log: [04-Mar-2023 07:26:18 UTC] PHP Warning: file_get_contents(/home/wcc6vkuocui0/public_html/wp-content/plugins/learnpress-wishlist/learnpress-wishlist.php): Failed to open stream: No such file or directory in /home/wcc6vkuocui0/public_html/wp-includes/functions.php on line 6635 To fix this issue, we suggest that you contact the plugin vendor directly. They will assist you better. Please let us know if you need any further assistance.After checking the Website again. It shows this error:
Fatal error: Uncaught Error: Class “LP_Cache” not found in /home/wcc6vkuocui0/public_html/training/wp-content/plugins/learnpress-course-review/inc/class-lp-course-review-cache.php:12 Stack trace: #0 /home/wcc6vkuocui0/public_html/training/wp-content/plugins/learnpress-course-review/inc/load.php(67): require_once() #1 /home/wcc6vkuocui0/public_html/training/wp-content/plugins/learnpress/inc/abstracts/abstract-addon.php(66): LP_Addon_Course_Review->_includes() #2 /home/wcc6vkuocui0/public_html/training/wp-content/plugins/learnpress-course-review/inc/load.php(44): LP_Addon->__construct() #3 /home/wcc6vkuocui0/public_html/training/wp-content/plugins/learnpress/inc/abstracts/abstract-addon.php(324): LP_Addon_Course_Review->__construct() #4 /home/wcc6vkuocui0/public_html/training/wp-content/plugins/learnpress/inc/abstracts/abstract-addon.php(256): LP_Addon::instance() #5 /home/wcc6vkuocui0/public_html/training/wp-content/plugins/learnpress-course-review/learnpress-course-review.php(92): LP_Addon::load() #6 /home/wcc6vkuocui0/public_html/training/wp-includes/class-wp-hook.php(308): LP_Addon_Course_Review_Preload->load() #7 /home/wcc6vkuocui0/public_html/training/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #8 /home/wcc6vkuocui0/public_html/training/wp-includes/plugin.php(517): WP_Hook->do_action() #9 /home/wcc6vkuocui0/public_html/training/wp-content/plugins/learnpress/learnpress.php(532): do_action() #10 /home/wcc6vkuocui0/public_html/training/wp-includes/class-wp-hook.php(308): LearnPress->plugin_loaded() #11 /home/wcc6vkuocui0/public_html/training/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #12 /home/wcc6vkuocui0/public_html/training/wp-includes/plugin.php(517): WP_Hook->do_action() #13 /home/wcc6vkuocui0/public_html/training/wp-settings.php(480): do_action() #14 /home/wcc6vkuocui0/public_html/training/wp-config.php(82): require_once(‘/home/wcc6vkuoc…’) #15 /home/wcc6vkuocui0/public_html/training/wp-load.php(50): require_once(‘/home/wcc6vkuoc…’) #16 /home/wcc6vkuocui0/public_html/training/wp-blog-header.php(13): require_once(‘/home/wcc6vkuoc…’) #17 /home/wcc6vkuocui0/public_html/training/index.php(17): require(‘/home/wcc6vkuoc…’) #18 {main} thrown in /home/wcc6vkuocui0/public_html/training/wp-content/plugins/learnpress-course-review/inc/class-lp-course-review-cache.php on line 12There has been a critical error on this website.
Learn more about troubleshooting WordPress.
Please help. I need to update Website for my client’s next course launch and this is delaying my work.
regards
Arvind -
March 22, 2023 at 8:34 AM #893639DaisyModerator
Dear arvmeister.
Please give us WordPress site and FTP account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/. All information will be confidential for sure, we are responsible for that. We need this information to check your issue.
And please backup your website before we do anything on your website.
Yours Sincerely,
Daisy
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ThimPress Support Team
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March 27, 2023 at 9:02 PM #895024arvmeisterParticipant
Only now just seeing your message. I did not receive a notification mail?
I have provided requested info.
Please help.
regards
Arvind
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March 27, 2023 at 8:59 PM #895023arvmeisterParticipantThis reply has been marked as private.
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March 28, 2023 at 11:13 AM #895142DaisyModerator
Hi arvmeister,
I assigned this issue to our developer and will give you a solution asap.
Best Regards,
Daisy
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March 28, 2023 at 4:26 PM #895233DaisyModerator
Dear arvmeister,
We checked and found that you have customized Learnpress source code, so it can’t work with Learnpress add-on – Review Courses, please use default Learnpress version and check again.
Best regards,
Daisy
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March 30, 2023 at 6:16 PM #895878arvmeisterParticipant
Ok. Let me check this as I did not add any customised source code?
will update you. Thanks.
regards
Arvind -
March 30, 2023 at 6:29 PM #895879arvmeisterParticipant
Should I reinstall Learnpress?
I’m confused..
regards
Arvind -
March 31, 2023 at 10:39 AM #896039DaisyModerator
Dear arvmeister,
Yes, you should reinstall Learnpress. Please install it and check it again.
Best regards,
Daisy
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March 31, 2023 at 6:13 PM #896168arvmeisterParticipant
Hi Daisy,
I have re-installed Learnpress. It work correctly in Chrome when I go to this link:
https://www.transphorm.mu/training/courses/challenge-of-mi-in-mauritius/
However, it still does not show on Firefox? See screenshot attached.
Please help.
regards
Arvind -
March 31, 2023 at 6:33 PM #896171arvmeisterParticipant
Hi again,
I think the issue was with my old Firefox Browser.
I have loaded it up fine on latest browser. Thanks for your help.
Will let you know should I encounter any further problems.
regards
Arvind -
April 3, 2023 at 10:32 AM #896513DaisyModerator
Hi arvmeister,
So happy to hear that your problem was resolved.
Because your issue is no more. I will close this topic now.
Sincerely
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Thimpress Support
Daisy
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