Learnpress Review Bug
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AuthorPosts
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January 17, 2020 at 4:21 PM #517400Teague XiaoParticipant
Hi,
I have a bug with Learnpress Review plugin, after a version upgrade recently I found that when a user leave a comment on post/course/lesson, the system will automatically generate a review for this user.
And the review is with zero star and comment content is “0”, is there any way to fix this? Thanks.
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January 17, 2020 at 4:23 PM #517401AnonymousInactive
Dear Teague Xiao,
Can you give me an image to take a look at this issue.
Best regards,
Huyen Anh
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January 17, 2020 at 4:23 PM #517403Teague XiaoParticipant
Add a screenshot so you can have a clear view of this.
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January 17, 2020 at 4:25 PM #517407AnonymousInactive
Dear Teague Xiao,
May I have your site access info so we can take a look at the issue? Using access information?
Besides, your support time is expired so please consider renewing support.
Look forward to hearing from you.
Best regards,
Huyen Anh
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January 17, 2020 at 4:36 PM #517412Teague XiaoParticipantThis reply has been marked as private.
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January 17, 2020 at 4:41 PM #517418AnonymousInactive
Dear Teague Xiao,
Please help me update theme and plugins on your site then check it again and let me know.
Best regards,
Huyen Anh
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January 17, 2020 at 5:04 PM #517430Teague XiaoParticipant
Just updated, please re-check.
Also, is there any way to upgrade the support? I cannot find it.
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January 17, 2020 at 5:09 PM #517435AnonymousInactive
Dear Teague Xiao,
Please try to add new review then check it again and let me know.
You can renew support here: https://themeforest.net/item_support/pricing_modal/14058034?license=regular
Best regards,
Huyen Anh
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January 17, 2020 at 5:17 PM #517441Teague XiaoParticipant
I just tested several times and it seems the problem is fixed, anything you have done on your end? Or it is fixed by the upgraded?
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January 17, 2020 at 5:20 PM #517443AnonymousInactive
Dear Teague Xiao,
Yes, we fixed it in the latest version of the theme.
We’re very grateful if you could please give 5 stars for Eduma on Themeforest. We really highly appreciate this
And I hope you were satisfied with our plugin as well as the level of service we provided. If you are happy with the plugin & our services, please consider to rate 5 stars for our plugin here: https://wordpress.org/support/plugin/learnpress/reviews/?rate=5#new-post
I very appreciate your help.
If you need any further assistance, feel free to let me know. It’s my pleasure to assist you.
Best regards,
Huyen Anh
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