LP_User::retake_quiz – The ser has not completed the quiz.

[vitaklinik]

Hello,
I updated Learnpress today (from 4.2 to the current version).

Since the update the quizzes do not load. After pressing “Start” nothing happens. Upon reload of the quiz the following error is displayed: “LP_User::retake_quiz – The ser has not completed the quiz.”

What is the problem?

[Daisy]

Hi vitaklinik,

With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.

Note: 

• When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
• And please back up your website before we do anything on your website.

 

Yours Sincerely,

Daisy

———-

ThimPress Support Team

[vitaklinik]

This reply has been marked as private.

[Daisy]

Hi vitaklinik,

I assigned this issue to our developer and will give you a solution asap.

Best Regards,

Daisy

[vitaklinik]

Hello,
I found the solution myself. It seems like the Plugin “Webcraftic Clearfy” had blocked something elemental for the working of the quizzes. Upon deactivation things seem to work fine again.

Can you tell me what the problem could have been?

Thanks & Greetings!

[Daisy]

Dear vitaklinik,

This plugin is currently conflicting with Learnpress’s code, please deactivate it.

Sincerely

======================

ThimPress support team

Daisy

[Author]

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