Manual orders are not working. Can’t add items.
Tagged: Support
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AuthorPosts
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May 29, 2023 at 9:35 AM #909386gaguilarParticipant
Hi, since the new update i can’t create manual orders. When i’m trying to add a new order, i want to add courses. I click on add elements and the courses display normally but after selection they are not added to the items table, it keeps showing “There are no order items”.
LearnPress version 4.2.2.4
WordPress version 6.2.2
PHP 8.1 -
May 29, 2023 at 10:36 AM #909403DaisyModerator
Hi gaguilar,
With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.
Note:
- When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
- And please back up your website before we do anything on your website.
Yours Sincerely,
Daisy
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ThimPress Support Team
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May 29, 2023 at 12:30 PM #909438gaguilarParticipantThis reply has been marked as private.
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May 29, 2023 at 4:41 PM #909520DaisyModerator
Hi gaguilar,
I assigned this issue to our developer and will give you a solution asap.
Best Regards,
Daisy
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May 30, 2023 at 3:48 PM #909798DaisyModerator
Dear gaguilar,
The error is caused by your wrong setting in the config.php file https://screencast-o-matic.com/i/c0hvnQVAPGb. We fixed it and the order is working fine.
Best regards,
Daisy
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May 30, 2023 at 11:45 PM #909886gaguilarParticipant
Hi Daisy. Thanks, it’s working now.
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May 31, 2023 at 10:21 AM #909950DaisyModerator
Hi gaguilar,
So happy to hear that your problem was resolved. I hope you love our theme.
Because your issue is no more. I will close this topic now.
Sincerely
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Thimpress Support
Daisy
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