ONGOING PROBLEMS UNABLE TO ACCESS CONTENT – LINKS
-
Posts
-
-
This is an ongoing problem. I tried to do updates this week & afterward, the curriculum tab on all of our courses goes to grey bars. Students cannot access class. I reverted to December 11 & everything worked again. Today I came back to the site, signed in as a student & had the same problem.
See screenshot – https://prnt.sc/7zBH0ElfFWQ7
And screen recording https://www.screencast.com/t/PzHm9DDEAfter restoring to December 11, students can proceed but still get grey bars for progress inside class
Please see screenshot https://prnt.sc/ol9kv34HnOk0This is a P0 for us – students cannot access paid content & this KEEPS happening. Previously we were told it was fixed. I’d like it fixed, I’d like to know why this is happening, and I would like a solution so it stops happening.
Thank you
-
Due to Privacy&Security matters, Replies to this topic are hidden and can only be seen by our supporters or the topic owner.
Please create a new support topic for your issues.
You can check how to Create an account and Create a Support topic here
-
You must be logged in to reply to this topic. You can click here