Paid membership pro integration big bug?

[studio247it]

Hello there, I sell courses through Paid Memberships Pro plugin and Paid Memberships Pro integration. Every time I update a Course (even just a saving without touching anything in the contents), Paid Memberships Pro levels lost that course. I wonder if this is a problem of the plugin or of your add-on.

TIP: why don’t you add a Search button in this forum so we can go through past topics? It will help a lot! Thanks, Alex

[Daisy]

Hi studio247it,

With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.

Note: 

• When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
• And please back up your website before we do anything on your website.

 

Yours Sincerely,

Daisy

———-

ThimPress Support Team

[studio247it]

This reply has been marked as private.

[Daisy]

Hi studio247it,

I assigned this issue to our developer and will give you a solution asap.

Best Regards,

Daisy

[studio247it]

Any update? Thank you

[Daisy]

Hi studio247it,

We have fixed your issue on your website. Please check again.

If your issue is resolved, please tell us so that we can close this topic.

Sincerely

==============

Thimpress Support

Daisy

[studio247it]

This reply has been marked as private.

[Daisy]

Dear studio247it,

There was a bug in our plugin, we pushed the update, after I did the plugin update for you the problem was solved.

Best regards,

Daisy

 

[Author]

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