Please honor the refund request as you promised over email. Thanks!
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I am requesting a full refund of my support subscription that I purchased at the beginning of May 2023, since your team is not able to handle the support offered. I have been waiting for the support request I initiated right after purchasing it, without success or communication.
Please reply at your earliest convenience.
I have emailed [email protected] and have been advised to post in the forum.
I have posted in the forum and have not received a reply.
If I don’t hear from you by Monday 6/5/23 I will initiate a credit card chargeback and post a complaint, including reviewing this service in a negative way. Thank you for understanding.
Thank you,
DayanaSupport ThimPress <[email protected]>
Jun 1, 2023, 9:49 PM
to mePlease create a refund request on ThemeForest, we will approve it for you.
Thanks & Regards,
ThimPress – Customer Service
thimpress.com
Email: [email protected]
Website: thimpress.com
We have time zone +7, our core working hours are between 08:00 am and 05:30 pm weekdays.
Offline: Saturday and Sunday. -
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