Posts of editors’ pages are not appearing

[lifeinmediamagazine]

Hello,

I am facing a problem regarding the appearance of posts on editor’s pages. I tried deactivated the plugin and they appear normally but when I activated again the plugin the posts on editor’s pages do not appear.

I cannot find where is the problem.

Thank you very much in advance.

[Louisa]

Hi lifeinmediamagazine,

With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.

Note: 

• When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
• And please back up your website before we do anything on your website.

 

Yours Sincerely,

Louisa

———-

ThimPress Support Team

[lifeinmediamagazine]

This reply has been marked as private.

[Louisa]

Dear lifeinmediamagazine,

Which plugin when you enable it gives the above error?

Sincerely

======================

ThimPress support team

Louisa

[lifeinmediamagazine]

This reply has been marked as private.

[Louisa]

Hi lifeinmediamagazine,

We are checking your site. Please be patient, I’ll come back soon.

Yours Sincerely,

———-

Best Regards,
Louisa

[Louisa]

Dear lifeinmediamagazine.

Please give us WordPress site and FTP account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/. All information will be confidential for sure, we are responsible for that. We need this information to check your issue.

And please backup your website before we do anything on your website.

Yours Sincerely,

Louisa

———-

ThimPress Support Team

[lifeinmediamagazine]

This reply has been marked as private.

[Louisa]

Dear lifeinmediamagazine,

You follow the instructions below and provide me with an FTP account https://support.cpanel.net/hc/en-us/articles/1500012573002-How-to-create-an-FTP-account.

Sincerely

======================

ThimPress support team

Louisa

[lifeinmediamagazine]

This reply has been marked as private.

[Louisa]

Dear lifeinmediamagazine,

I can’t access https://prnt.sc/LaAI5UGxoN7h, please check again.

Sincerely

======================

ThimPress support team

Louisa

[lifeinmediamagazine]

This reply has been marked as private.

[Louisa]

Hi lifeinmediamagazine,

We have fixed your issue on your website. Please check again.

The error is due to your theme at wp-content/themes/unos/include/template-helpers.php function unos_ns_filter_avatar line 948. You can contact the theme for a more accurate check.

If your issue is resolved, please tell us so that we can close this topic.

Sincerely

==============

Thimpress Support

Louisa

[lifeinmediamagazine]

This reply has been marked as private.

[Louisa]

Dear lifeinmediamagazine,

I see the posts are still showing https://prnt.sc/icwVOKArRAfe, please check again.

Sincerely

======================

ThimPress support team

Louisa

[Author]

Posts