Problem with All Courses page
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April 26, 2024 at 9:50 PM #972543Chris WheelerParticipant
Since recently updating to latest our All Courses page no longer works properly. The shimmer/loader appears indefinitely and the browser console shows:-
courses/:1 Uncaught SyntaxError: "undefined" is not valid JSON at JSON.parse (<anonymous>) at loadAJAX.min.js:1:1870 at NodeList.forEach (<anonymous>) at Object.getElements (loadAJAX.min.js:1:1823) at loadAJAX.min.js:1:2284 at loadAJAX.min.js:1:2300
Please advise.
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April 27, 2024 at 9:51 PM #972623JuliaKeymaster
Hi Chris Wheeler,
Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.
And please backup your website before we do anything on your website.
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Yours Sincerely,
Julia
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April 27, 2024 at 10:53 PM #972639Chris WheelerParticipantThis reply has been marked as private.
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April 29, 2024 at 8:29 AM #972776JuliaKeymasterThis reply has been marked as private.
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April 29, 2024 at 3:14 PM #972809Chris WheelerParticipantThis reply has been marked as private.
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May 1, 2024 at 9:19 AM #973027JuliaKeymasterThis reply has been marked as private.
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May 1, 2024 at 3:31 PM #973057Chris WheelerParticipant
Hi Julia,
I was still seeing the issue but when trying on a VPN to another country in a private browsing session things seemed to work fine. Eventually I cleared all the wpengine caches AND my browser cache and things began to work. That’s good news – but it does mean that all of our users will have to clear their browser caches (or hard refresh) too.
Is there any way that you (or we) could add some cache-busting keys or some such to the scripts so that new/breaking changes are automatically picked up by client browsers after an update? Having to tell our users to flush their cache everytime I update the plugin may prove to be an onerous task.
Thanks in advance,
Chris
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May 2, 2024 at 3:34 PM #973271JuliaKeymasterThis reply has been marked as private.
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