PROBLEM with MOBILE checkout on LearnPress

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- June 30, 2019 at 1:19 PM #453509
  
  thankful
  Participant
  
  The Course Checkout page works on Chrome Desktop, but on Mobile Safari it shows a Course Checkout, Returning Customer, even though on Desktop the Guest Checkout is showing as an Option.
  
  Please help!!
- July 1, 2019 at 3:18 PM #453867
  
  Anonymous
  Inactive
  
  Dear thankful,
  
  I’m so sorry about that.
  
  May I have your site access info so we can take a look at the issue? Using access information?
  
  Besides, Can you give me an image to take a look at this issue?
  
  Look forward to hearing from you.
  
  Best regards,
  
  Huyen Anh
- July 1, 2019 at 7:21 PM #454075
  
  thankful
  Participant
  
  Hi,
  
  See Access info and attached picture as requested.
  
  Thanks.
- July 2, 2019 at 10:12 AM #454241
  
  Anonymous
  Inactive
  
  Dear thankful,
  
  Please give me again your wp-admin to check, the account you gave seems to be invalid.
  
  Besides, Can you give me an image on the desktop?
  
  Best regards,
  
  Huyen Anh
- July 2, 2019 at 10:37 AM #454264
  
  thankful
  Participant
  
  Hi,
  
  The image I gave you was of the MOBILE checkout Page – because the problem of the there being no Checkout appearing – is on Mobile, not desktop.
  
  The desktop version of the checkout for the courses works fine.
  
  I don’t understand your request for a Desktop image.
  
  The login is in your “Access Info” section here.
  
  Thanks :)
- July 2, 2019 at 10:41 AM #454268
  
  Anonymous
  Inactive
  
  Dear thankful,
  
  I need both image on the desktop to take a look at. Hope you can give it for me.
  
  Thanks!
  
  Best regards,
  
  Huyen Anh
- July 5, 2019 at 1:21 PM #455700
  
  thankful
  Participant
  
  Hi,
  
  Your request doesn’t make sense or is not specific as to what you need or want specifically.
  
  Please explain what part of the desktop you want.
  
  Thank you.
- July 5, 2019 at 1:37 PM #455718
  
  Anonymous
  Inactive
  
  Dear thankful,
  
  Can you give me this page link (http://prntscr.com/oaupb4)?
  
  Best regards,
  
  Huyen Anh
- July 5, 2019 at 2:14 PM #455751
  
  thankful
  Participant
  
  https://differentaltitude.com/course-checkout/
  
  thanks!
- July 5, 2019 at 2:33 PM #455762
  
  Anonymous
  Inactive
  
  Dear thankful,
  
  Please give me again your wp-admin to check, the account you gave seems to be invalid.
  
  Best regards,
  
  Huyen Anh
- July 5, 2019 at 2:37 PM #455763
  
  thankful
  Participant
  
  Please try the login placed in “Access Info” tab.
  
  Thanks
- July 5, 2019 at 2:46 PM #455771
  
  Anonymous
  Inactive
  
  Dear thankful,
  
  I checked it on mobile and see it’s the same with desktop, see screenshot: http://prntscr.com/oavm0a
  
  Please help me check again it.
  
  Best regards,
  
  Huyen Anh
- July 5, 2019 at 3:16 PM #455791
  
  thankful
  Participant
  
  Hi,
  
  The screen shot you just sent shows a checkout Button that has a rectangular Label of Words “Continue Checkout as Guest?”
  
  My screenshot, which is attached, is from iPhone Safari Browser and it just shows a Blank Button rounded with no words or label.
  
  Thanks!
- July 5, 2019 at 3:22 PM #455795
  
  Anonymous
  Inactive
  
  Dear thankful,
  
  I checked and the reason is due to the theme that you’re using.
  
  Because I tried to activate theme default on your site then check again it.
  
  And it’s working normal, see screenshot: http://prntscr.com/oaw4wn
  
  So you should contact with the main author of the theme to fix this issue.
  
  Best regards,
  
  Huyen Anh
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