Problems with WooCommerce Orders / members ship pro and learnpress orders

[Denzoil]

Hi there,
Since the last updates I keep having problems with WooCommerce orders that do not appear in Learnpress orders and people that cant follow the courses.

This is the order funnel:
– Using WooCommerce someone buys a membership (paid memberships pro)
– When orders completed, the customer gets a membership and access to the courses.
– There is only one product, everytime the same order process.

These are the problems.
– Some orders don’t get through to Learnpress (Same order / product / status). They are completed in WooCommerce but never appear in Leanpress orders and customers cant follow the course.
– We manual created a learnpress order to give the customers acces to the course. But they only have access for a week or so. (Set 0 for lifetime access is the setting)

I update last week, kept having the same troubles and updated the new versions Monday (deleted plugin, updated, updated, recreated database indexes, updated php to 7.4), worked when I tested en the first orders, now same problems again.

Not now but last week I had these errors:

Huidige plugin: LearnPress (versie 4.0.3) PHP versie 7.3.28 Foutdetails =========== Een fout van het type E_ERROR werd veroorzaakt op regelnummer 265 van het bestand /home/vandraa/domains/ostarazwangerschapscursus.nl/public_html/wp-content/plugins/learnpress/inc/databases/class-lp-db.php. Foutmelding: Uncaught Exception: You don’t have permission in /home/vandraa/domains/ostarazwangerschapscursus.nl/public_html/wp-content/plugins/learnpress/inc/databases/class-lp-db.php:265 Stack trace: #0 /home/vandraa/domains/ostarazwangerschapscursus.nl/public_html/wp-content/plugins/learnpress/inc/admin/class-lp-admin.php(559): LP_Database->add_col_table(‘wp_learnpress_u…’, ‘extra_value’, ‘longtext’, ‘meta_value’) #1 /home/vandraa/domains/ostarazwangerschapscursus.nl/public_html/wp-includes/class-wp-hook.php(292): LP_Admin->admin_redirect(”) #2 /home/vandraa/domains/ostarazwangerschapscursus.nl/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array) #3 /home/vandraa/domains/ostarazwangerschapscursus.nl/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #4 /home/vandraa/domains/ostarazwangerschapscursus.nl/public_html/wp-admin/admin.php(175): do_action(‘admin_init’) #5 /home/vandraa/domains/ostarazwangerschapscursus.nl/public_html/wp-admin/user-edit.php(10): require_once(‘/

At this moment we have no way to handle the orders correctly. Please help.

Dennis,

[Author]

Posts