Quiz Answers not Saving
Tagged: access info
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AuthorPosts
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July 7, 2021 at 5:05 PM #768748Lukemk9Participant
Hi there I am a current user of LearnPress and have come across an issue. When I add answers to my quiz for a website, it does not save the answers when I update it and it removes the answers that I included. if you could please explain to me what the issue is and find a fix as soon as possible that would be great.
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July 8, 2021 at 10:05 AM #768968DaisyModerator
Hi Lukemk9,
With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.
Note:
- When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
- And please back up your website before we do anything on your website.
Yours Sincerely,
Daisy
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ThimPress Support Team
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July 8, 2021 at 5:17 PM #769191Lukemk9ParticipantThis reply has been marked as private.
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July 8, 2021 at 9:29 PM #769316Lukemk9ParticipantThis reply has been marked as private.
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July 9, 2021 at 2:46 PM #769514DaisyModerator
Hi Lukemk9,
We have fixed your issue on your website. Please check again.
If your issue is resolved, please tell us so that we can close this topic.
Sincerely
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Thimpress Support
Daisy
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