Recover password form “sorry, that key doesn’t appear to be valid”

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- January 19, 2021 at 4:59 PM #650061
  
  Iris Heuer
  Participant
  
  Hi Thim,
  
  If a customer wants to request a new password they keep getting the following message: https://ibb.co/ZhccWcF
  
  So there are 2 errors in this form:
  1. “sorry that key doesn’t appear to be valid”
  2. “error, solve the captcha correctly”-> i’m using recaptcha V3, so there is nothing to ‘solve’, but somehow this form doesn’t recognize
  
  Access information attached, backup is done, please don’t make any frontend changes since this is a live website.
  
  Kind regards,
  Iris
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