Remove hotel booking filter and why rooms translated show also in english

[iboric_101]

Hi,

Never asked for help during my support period now expired, so will appreciate help in 2 matters:
– need to remove hotel booking filter from showing on site;
– translated rooms with Polylang to Croatian now show in English language as extra rooms.

Thanks,
Igor

[Augustus]

Hi iboric_101,

Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.

And please backup your website before we do anything on your website.

———–

Yours Sincerely,

Augustus

[iboric_101]

This reply has been marked as private.

[Augustus]

Dear iboric_101,

Please revert the code to the default then we can continue checking for you. Because the customize will be lost when have the update.
You can read our documentation here: https://docs.thimpress.com/hotel-wp/filter-hotel-rooms/ to remove the filter on the site.
 

Best regards,

Augustus

 

[iboric_101]

This reply has been marked as private.

[Augustus]

Dear iboric_101,

I don’t see the filter on the room page at the moment.

 

Best regards,

Augustus

 

[iboric_101]

This reply has been marked as private.

[iboric_101]

This reply has been marked as private.

[Augustus]

Dear iboric_101,

I think that is a bug, I asked our developer check it, please wait we will get back to you soon.
 

Best regards,

Augustus

 

[Augustus]

Hi iboric_101,

We have fixed your issue on your website. Please check again.

If your issue is resolved, please tell us so that we can close this topic.

Sincerely

==============

Thimpress Support

Augustus

[iboric_101]

Thanks, filter is resolved, I’m on the road so can’t check “translated rooms with Polylang to Croatian now show in English language as extra rooms.”
Is that also resolved?

[Augustus]

Dear iboric_101,

Can you send us a screenshot of your issue?
 

Best regards,

Augustus

 

[iboric_101]

https://imgur.com/a/CPHlg3U

[Augustus]

Dear iboric_101,

Our developer are checking that issue, they will get back to you soon.

 

Best regards,

Augustus

 

[Augustus]

We are so sorry, the plugin is not compatible with Polylang at the moment and our team are trying to compatible it, please give us more time and wait for the next update.

[Author]

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