Repost: Category / Permalinks bugs (#265535)

[Attila-Baboon]

Hi,

Sorry for duplicating the post but it says “You cannot reply to this topic.”
Topic id: #265535

[Anonymous]

Dear Attila-Baboon,

Please try to login again on the forum then reply in this ticket (https://thimpress.com/forums/topic/category-permalinks-bugs/)

Best regards,

Huyen Anh

 

[Anonymous]

Dear Attila-Baboon,

You can reply the topic now. Please check it.

Best regards,

Huyen Anh

 

[Attila-Baboon]

Yes, it works now! :)

So,
We have requested that our programs be divided into two categories: “Tabere internationale in strainatate” and “Cursuri de limbi straine in strainatate”.

—-Pic1.jpeg—- (attached)

We introduced 3 courses on the site, but 2 of them appear in the category of “Tabere”, although the categories in the admin are correctly selected. Attached photos with that course that appears on the “tabere” and print screen pages in admin. I mention that I deleted the course and introduced it again, but the same problem.

https://www.tabere.com/cursuri/cursuri-intensive-de-limba-germana-konstanz/

—-Pic2.jpeg—- (attached)

To look at this page: https://www.tabere.com/tabere-internationale-in-strainatate-2018/, here are the courses. They should be here only https://www.tabere.com/cursuri-de-limbi-straine-in-strainatate/

Best regards,
Attila. :)

[Anonymous]

Dear Attila-Baboon,

With this issue, I need access to your wp-admin to check more carefully. Can you give me your wp-admin, using access information?

Best regards,

Huyen Anh

 

[Attila-Baboon]

This reply has been marked as private.

[Anonymous]

Dear Attila-Baboon,

I checked your site and see you’re using Eduma theme. Please help me enter your Purchase code in this forum.

Besides, you should update theme and plugins.

I checked your site and your category is working normal. Please check again it.

Best regards,

Huyen Anh

 

[Attila-Baboon]

This reply has been marked as private.

[Anonymous]

Dear Attila-Baboon,

I checked your purchase code and it submitted by this uses (https://thimpress.com/forums/users/oberadrian). Please check again it.

Best regards,

Huyen Anh

 

[Attila-Baboon]

Hi,

Yes, it’s my coworker.
And we also had this discussion in the past for a few times.

If you check our email dresses you will se that is the same domain.
And if you can check the previous discussions you will find out that what i am saying is thru. :)

Best regards,
Attila.

[Anonymous]

Dear Attila-Baboon,

Yes but your support time is expired

PS: This is to kindly remind you to renew the support, it’s expired.
https://themeforest.net/item_support/pricing_modal/14058034?license=regular

And please update to the latest version of the theme.

Best regards,

Huyen Anh

 

[Attila-Baboon]

Hi,

Okay. I will talk with my coworker and i will come back with an answer.

Best regards,
Attila.

[Anonymous]

Dear Attila-Baboon,

Ok

I’m waiting…

Best regards,

Huyen Anh

 

[Attila-Baboon]

Hi,

So we will renew the support.
When i click on the link (https://themeforest.net/item_support/pricing_modal/14058034?license=regular) i see what is in attachment and then the second picture..

What i should do ?

Regards,
Attila.

[Anonymous]

Dear Attila-Baboon,

Sorry for the delay.

You can read more information here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

https://help.touchsize.com/knowledgebase/how-to-renew-themeforest-expired-support-license/

Best regards,

Huyen Anh

 

[Attila-Baboon]

Hi Anh,

We just renewed the support license :)
So, the lady who owns the business says:

“ Nothing has been solved. They can easily check. Go to category “Tabere Internationale in strainatate” https://www.tabere.com/tabere-internationale-in-strainatate-2018/ and will see the courses displayed right on the front page. It should not be here.

Courses are these:

https://www.tabere.com/cursuri/cursuri-de-limba-germana-germania-augsburg/
https://www.tabere.com/cursuri/cursuri-intensive-de-limba-germana-konstanz/

Thank you,

Cristiana. ”

So now do you understand the problem? :)

Best regards,
Attila.

[Attila-Baboon]

Hi, today i asked for a backup.
So please tell me if you already do something.

And you may wait till i’ll write again :)

[Anonymous]

Dear Attila-Baboon,

Ok, I’ll wait.

Best regards,

Huyen Anh

 

[Attila-Baboon]

Hi Anh,

The backup was restored! :)

[Anonymous]

Dear Attila-Baboon,

We’re checking your issue now.

Please wait. 

Best regards,

Huyen Anh

 

[Attila-Baboon]

Hi Anh,

Okay, thank you! :)

Best regards,
Attila.

[Anonymous]

Dear Attila-Baboon,

Please give us more time.

Best regards,

Huyen Anh

 

[Attila-Baboon]

Hi Anh,

Sure! Just take your time :)
Better late than never.

Best regards,
Attila.

[Anonymous]

Dear Attila-Baboon,

I checked your site and the reason is due to in this page (https://www.tabere.com/tabere-internationale-in-strainatate-2018/. You selected to show all courses, not category.

That’s why it show both the course of another category. Please check again it.

Best regards,

Huyen Anh

 

[Attila-Baboon]

Hi Anh,

Thank you. I’m still waiting for my clients answear.
They will confirm me if it’s fine.

I have(actually they have) another bug, the admin bar sometimes show logged even if they are not.
But i’ll do another post for this.

Berst regards,
Attila.

[Anonymous]

Dear Attila-Baboon,

Ok :)

Best regards,

Huyen Anh

 

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