Specified key was too long; max key length is 1000 bytes

[adrial]

Hi! I can’t update the database for 4.0

Always I get this error message: Specified key was too long; max key length is 1000 bytes

[Daisy]

Dear adrial,

We have conducted to update the new source code. Please deactivate Learnpress, delete it, and reinstall.

Best regards,

Daisy

 

[adrial]

Still having the same issue…

[Daisy]

Hi adrial,

I assigned this issue to our developer and will give you a solution asap.

Best Regards,

Daisy

[adrial]

Thanks. this is preventing us selling courses :S because the woocommerce getaway is no longer working without 4.0

[Daisy]

Dear adrial,

About the Learnpress add-on issue – Woocommerce cannot activate, I fixed it for you. Please check again.

Best regards,

Daisy

 

[adrial]

It’s activated but it doesn’t work

[Daisy]

Dear adrial.

Please give us a Cpanel account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/. We need access to your source code and database to check the problem.

And please backup your website before we do anything on your website.

Yours Sincerely,

Daisy

———-

ThimPress Support Team

[adrial]

The db update worked but woocommerce payment don’t. It says that the basket is empty…

[Daisy]

Dear adrial,

The problem about Learnpress – Woocommerce, we will discuss in the topic https://thimpress.com/forums/topic/learnpress-woocommerce-payment-methods-integration-2/. Since the issue in this topic is resolved, I will close the topic.

Best regards,

Daisy

 

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