Stripe add-on for LearnPress

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- August 4, 2018 at 7:23 PM #332931
  
  Gerry
  Participant
  
  I had purchased the “LearnPress – Stripe Payment” plugin and now it is not working.
  
  This message is popping up
  
  “There are some add-ons had gone outdated and might conflict with LearnPress that need to be deactivated. Please upgrade them to the newest version to ensure stability and performance of your site.”
  
  but I can find how to upgrade.
  
  Since I paid for this I would like it to work.
  
  Thanks, Gerry
- August 6, 2018 at 11:05 AM #333157
  
  Anonymous
  Inactive
  
  Dear Gerry,
  
  I’m so sorry.
  
  With this case, we need access to your wp-admin to check more carefully. Can you give me your wp-admin, using access information?
  
  I’ll help you check it.
  
  Look forward to hearing from you.
  
  Best regards,
  
  Huyen Anh
  
  ———
  
  ThimPress Suport Team
- August 6, 2018 at 1:59 PM #333225
  
  Gerry
  Participant
  
  This reply has been marked as private.
- August 6, 2018 at 3:30 PM #333310
  
  Anonymous
  Inactive
  
  Dear Gerry,
  
  Please check again, the account you gave seems to be invalid.
  
  Best regards,
  
  Huyen Anh
- August 6, 2018 at 3:52 PM #333333
  
  Gerry
  Participant
  
  This reply has been marked as private.
- August 7, 2018 at 11:38 AM #333707
  
  Anonymous
  Inactive
  
  Dear Gerry,
  
  Please see screenshot: http://prntscr.com/kfksei
  
  Best regards,
  
  Huyen Anh
- August 8, 2018 at 5:30 PM #334314
  
  Gerry
  Participant
  
  This reply has been marked as private.
- August 8, 2018 at 5:36 PM #334318
  
  Anonymous
  Inactive
  
  Dear Gerry,
  
  I checked your site and se you haven’t install LearnPress plugin and LearnPress – Stripe Payment add-on. Can you check again?
  
  Best regards,
  
  Huyen Anh
- August 8, 2018 at 6:34 PM #334339
  
  Gerry
  Participant
  
  This reply has been marked as private.
- August 9, 2018 at 1:38 PM #334648
  
  Anonymous
  Inactive
  
  Dear Gerry,
  
  I checked your site and see you’re using LearnPress 3.0.11.1 and LearnPress – Stripe Payment add-on 2.0.1. That’s why this issue came.
  
  Please try to use the latest version of the LearnPress – Stripe payment add-on then check again it and let me know.
  
  Best regards,
  
  Huyen Anh
- August 9, 2018 at 1:48 PM #334655
  
  Gerry
  Participant
  
  This reply has been marked as private.
- August 9, 2018 at 3:04 PM #334691
  
  Anonymous
  Inactive
  
  This reply has been marked as private.
- August 9, 2018 at 5:41 PM #334791
  
  Gerry
  Participant
  
  Hello Huyen Anh,
  
  Everything is working. Thank you for all your efforts and patients.
  
  Have a great day,
  Gerry
- August 9, 2018 at 5:42 PM #334794
  
  Anonymous
  Inactive
  
  Dear Gerry,
  
  I hope you were satisfied with our plugin as well as the level of service we provided. If you are happy with the plugin & our services, please consider to rate 5 stars for our plugin here: https://wordpress.org/support/plugin/learnpress/reviews/?rate=5#new-post
  
  You may need to create an account here: https://wordpress.org/support/register.php
  
  I very appreciate your help.
  
  If you need any assistance about our LMS items, please let me know.
  
  Best regards,
  
  Huyen Anh
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