Template has caused server issues
-
Posts
-
-
Hi, a number of things have gone wrong since installing the template (just today, 11:30am on the East Coast of Australia, about 2 hours before writing this ticket).
1. Website performance is very slow, other websites do not have this problem. This has been observed on multiple computers and different networks.
2. Uploading even simple images causes error messages. The error messages mentioned the server not having enough resources (I am not able to recreate this at the moment but a newer error is “There has been an error cropping your image.”)
3. At one point in time, there was a page refresh showing a critical error. It said that it would email us, but I did not get any emails.
4. The CSS on the first image slider with the 3 images seems to not work well. The text is laid out and formatted poorly.Are there some recommended steps to follow when first installing to weed out these first initial errors?
-
Due to Privacy&Security matters, Replies to this topic are hidden and can only be seen by our supporters or the topic owner.
Please create a new support topic for your issues.
You can check how to Create an account and Create a Support topic here
-
You must be logged in to reply to this topic. You can click here